i have my concerns a bout the soap guy ... i had the same set up on my old water wizard and it did a great job. ive increased the dwell time to 20 seconds .. the soap is heated water quality is great ..it just wont clean the car well alot of dirt still left behind..Does your soap guy know what he's doing? Getting chemicals right is the key to fast washing, since you are giving up some on dwell time in exchange for speed. Since the program allows you to set it up as you want to, let us know how the passes are configured and the obvious stuff: heated soap? soft water? location? What you see that makes you consider poor quality? Did you have the same chemical with a previous touchless machine with different results?
a new two step .. i think the rino brite was giving me issues... being gooing for 2 days a great improvement