How many times have you called Istobal tech support?Yeh, especially Istobal
Just being sarcastic,like I assume you were.Never, I have Rykos. Why?
That's because you usually call me with the weirdest crap.I swear that everyone who is in tech support, with any one associated with our business, the first thing they are taught to say when answering a call is "Wow. I've never heard of that before."
Mac, it isn't so much the tech's who are at fault. It's usually the owners. I've been in equipment rooms where I had to walk over all the used junk to get to the bill changer in the dark because they are afraid to throw anything away that they spent money or replace the light bulbs so you can at least see, because they are cheapsters. I've got some customers who want all the used parts I replace, I guess they think I'm trying to screw them. I could go on and on.I thought I had seen almost every way maintenance could be screwed up, but this place I recently bought really surprised me. I usually just assume when going to fix something that a piece had failed and just fix or replace it. This place had check valves in backwards, contactors with wrong coil voltage, hp hoses plugged solid, and boxes scattered all over the place with old used parts. It is a sad reflection of the quality of techs out there.
I see you have called Belanger tech support as well.I swear that everyone who is in tech support, with any one associated with our business, the first thing they are taught to say when answering a call is "Wow. I've never heard of that before."
There’s plenty of blame to go around. I think many of the idiot owners have gone away. The place I bought was ran mostly with absentee owners who relied on local techs. It’s probably why I did so well with the service business I sold.Mac, it isn't so much the tech's who are at fault. It's usually the owners. I've been in equipment rooms where I had to walk over all the used junk to get to the bill changer in the dark because they are afraid to throw anything away that they spent money or replace the light bulbs so you can at least see, because they are cheapsters. I've got some customers who want all the used parts I replace, I guess they think I'm trying to screw them. I could go on and on.
What's to know? People come in with their cars and you collect money.It is funny. Most people are clueless about what it takes to run even a simple self serve.