credit card problem with wash selectII

[Fatboy769]

All, my Wash SelectII is not accepting credit cards and I'm getting 2 different messages. 1) Bad Card Read and 2) Declined Network Error N. My attendant called about the problem, so I haven't been to the wash to check myself. Any ideas on what could be causing the problem?

Scott

 

[MikeV]

I think you may have lost your phone connection. Take a cheapo hand held phone and plug you phone line that goes to the modem and see if you have a dial tone. If not, thats your problem. If you do then you may have a bad modem.

 

[MEP001]

I think you may have lost your phone connection. Take a cheapo hand held phone and plug you phone line that goes to the modem and see if you have a dial tone. If not, thats your problem. If you do then you may have a bad modem.

Make sure you unplug the phone line from the Unitec first (I think that's what MikeV meant, just making sure). The modem can be "fried" with a closed circuit, and a phone plugged into a different jack will appear dead. You can also call in to the phone number and if you get a busy signal with the modem plugged in, it's probably toast.

 

[Fatboy769]

Well, turns out that it wasn't a problem with the Wash Select II. My phone line is not supposed to have voice mail on it, but somehow someone was able to call and leave a message. If you unplugged the phone line going to the Wash Select II and plugged in a phone, I would get a series of beeps before the dial tone, which wouldn't let the modem dial out. Once I removed the voice mail, everything worked great. Mike and Mep, thanks for the advice.

 

[MEP001]

So what was the voice mail about?

 

[Fatboy769]

So what was the voice mail about?

It was from a nurse at a local doctors office, who was checking on a male paitent who had recently had a heart cath. Needless to say, she had the wrong number, but at least I was only down a few hours and the weather wasn't that great during that time. Hopefully, his heart cath went better than the follow up did.

 

[bandali]

Fatboy : count your lucky stars that you didn't have to replace your modem, like I had to recently : http://forum.autocareforum.net/showthread.php?t=2380