Funny thing about all this is that a lot of the people I've run off for intolerable things keep coming back when I'm not there, and not to tear things up or wreck a bay, but to wash something expected to be in a car wash. There are other car washes nearby, so why do they come back? Surely it's not because I'm a PR#%.
I'll answer your question this time despite your sarcasm, but I won't in the future: surveillance cameras, and the fact that I've pulled up to the wash and "caught" them. Sometimes they apologize for having been a problem before and tell me they want to keep coming back because the other washes in town don't work as well or aren't as nicely kept.jloebker said:Gosh MEP you must be clairvoyant. How do you know there coming back, if your not there?
My wife was with me Saturday as we drove to check the car wash. She wondered why the closer we got, the faster I drove. It is a totally subconscious reaction when I get close enough to see a cattle hauler semi in my open bay. Turns out he was next door, but the mere sight of a semi trailer at my car wash gets me wound up. They practically have to run over 3 large signs disallowing them to manuever into the bay, but they do it anyway.I've pulled up to the wash and "caught" them.
That's been my point all along.
I'm also betting you aren't the one cleaning up the mess, and you just repeated here what you've said to your employee(s).
I'm with you, Tom. I've never understood the operators that get all twisted up over messes. It's part of the deal, always has been, always will be. The sooner you accept that fact the less stressful life is. If you can't accept it, you picked the wrong occupation. And yes, I clean up mud and grass clippings every day. I will add that my washes aren't left unattended for many hours on end. Every wash is tended to two or three times a day. My washes are the cleanest around.Seems that most of you are way too worried about a mess which is going to create a little work. I'll bet that you don't **** and moan when a customer's car is just dusty. Take the good with the bad. It's part of doing business.
I've had endless debates on a roofer forum with my fellow contractors about the right way to market, the right length of warranties, the right systems to offer, the right this and that. My opinion is always that the roofing industry is not a monolith; there are many "right" ways to run a roofing company as evidenced by the fact that 2 roofers who run their business in very different ways, can both be reputable and successful.I'm with you, Tom. I've never understood the operators that get all twisted up over messes. It's part of the deal, always has been, always will be. The sooner you accept that fact the less stressful life is. If you can't accept it, you picked the wrong occupation. And yes, I clean up mud and grass clippings every day. I will add that my washes aren't left unattended for many hours on end. Every wash is tended to two or three times a day. My washes are the cleanest around.
That guy is also the same guy that bitches that a $1 start is a rip off. Just like in a restaurant that allows a loud mouth drunk or some kids to run all over are foolish. I get up and leave and I don't go back. I'm willing to go somewhere else and to pay more so that I will enjoy my meal and visit.
Gosh,if we can't have a little fun with each other on the forum where can we have fun?Gosh MEP you must be clairvoyant. How do you know there coming back, if your not there?