What's new

Mars repair

kempape

Member
Joined
Jan 25, 2008
Messages
74
Reaction score
3
Points
8
needed mars validator repaired,,, any repair places with xtra good reputation? tia,,, kemp
 

MikeV

Member
Joined
Sep 18, 2007
Messages
435
Reaction score
2
Points
16
Location
Houston, TX
Guess it depends on where you are. There is a good place here in Houston that does a great job.
 

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
16,665
Reaction score
3,946
Points
113
Location
Texas
Etowah Valley repairs them, but there's a problem: they won't give a repair estimate, and the bill can exceed $200. I'd rather spend $350 on a new validator than pay that much to fix an old one.
 

Reds

Member
Joined
Sep 3, 2007
Messages
641
Reaction score
1
Points
16
Location
Northeast Pa.
I have always had good luck and fast turnaround with Betson Vending - betson.com - look on their website and go to the service tab to see their locations. They are nationwide. I keep a spare on hand and when one needs repair I swap it out and send it to them. Then I have no downtime. You can call them and get their rates for repair, etc. I send mine to their King of Prussia, Pa. facility. But Etowah seems to be the cheapest for buying new ones.
 

Kevin James

Active member
Joined
Nov 15, 2007
Messages
562
Reaction score
32
Points
28
Whenever we have any bill changer or validator issues we always call Randy here on the forum. He knows them inside and out. We?ve found that he?s the fairest one around and he has loaners.
 

Jerry33

Member
Joined
Oct 19, 2007
Messages
62
Reaction score
4
Points
8
Scott Johnson at Suncoast Changers is my choice for rowe's, hamilton;s, and Mars. i have all three and he does a quick turn, and i've never had a problem with poor service.
 

ted mcmeekin

Fast and Clean
Joined
Aug 30, 2007
Messages
412
Reaction score
1
Points
16
Ditto on Randy--he is great -- just yesterday we had recurring "unexpected coin drop" error on ACW. He responded with tips immediately. Thanks again Randy!!

Ted
 

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
16,665
Reaction score
3,946
Points
113
Location
Texas
It shouldn't be cheaper to repair them than to replace them. You may be getting gouged by someone. In any case, if it's an upstacker validator remove the plastic snout and drill a 1/2" hole in the bottom. That should prevent water from reaching the board.
 

mjc3333

Member
Joined
Dec 15, 2009
Messages
335
Reaction score
12
Points
18
Location
PA
mars service

I have 11 Hamilton changers form an old XRS to a new dual DRS and have the Mars retrofit kit in 7 of them. Bought them all from Jim at EV sales in NC. The other three have the XE validators vending only tokens. I have used a place in IL called Xcel electronics for the past 7-8 years for my hamilton work. I had an idot try to crowbar his way into the front of 2 of my rear load machines. One was an XE the other a Mars retro. I sent BOTH validators to Xcel to try and repair, both came back fixed and looking new for ~ $250. He was able to save me over $1000 (if both needed to be replaced). Contact info is Xcel electronics 630-932-4234 Burl Martin. Good luck
needed mars validator repaired,,, any repair places with xtra good reputation? tia,,, kemp
 

dogwasher

Member
Joined
Sep 8, 2007
Messages
398
Reaction score
0
Points
16
Excel is about a 25 minute drive from me...Byrle is a great guy and does good work. As far as I know he will only repair the Hamilton unit. I took my Mars validator to him and he sent me to another shop because he does not repair the Mars units. My Mars validator had a board shorted out from water, it was about 12 months old. The shop I took it to said it would be cheaper for me to purchase one of there refurbished units than to replace the complete circuit board..I would have to check my files to see how much the cost was. Byrle told me if it was a Hamilton it would have been a easy fix and would have cost much less to repair.
 

mjc3333

Member
Joined
Dec 15, 2009
Messages
335
Reaction score
12
Points
18
Location
PA
This is true about the Hamilton units, however the Mars validator is MUCH less expensive to replace than the Hamilton. When I sent him my XE validator, he did the repairs himself. He told me that he would send the Mars unit to a repair shop he recommended. He told me the same thing they told you, if the board is "burned up", it would be technically cheaper to repalce the Mars unit than fix it. With Hamilton XE being ~ $700 new, a $200 to $300 fix seems like a deal. The Mars unit new would be ~$400 to $500. Obviously, $200 to $300 to fix the Mars unit would not be economical. I have spent more money on 1 of my XE validators over the past 3-5 years than all 7 of my Mars units combined. Maybe its just luck. I was skeptical about the Mars units at first. Not any more.QUOTE=dogwasher;35773]Excel is about a 25 minute drive from me...Byrle is a great guy and does good work. As far as I know he will only repair the Hamilton unit. I took my Mars validator to him and he sent me to another shop because he does not repair the Mars units. My Mars validator had a board shorted out from water, it was about 12 months old. The shop I took it to said it would be cheaper for me to purchase one of there refurbished units than to replace the complete circuit board..I would have to check my files to see how much the cost was. Byrle told me if it was a Hamilton it would have been a easy fix and would have cost much less to repair.[/QUOTE]
 
Top