Got a call today from an operator that is being audited by the state sales tax people. This one has a new twist. I'm in FL, but most states want a tax on a wax product, since they think wax stays with the car, so you are buying a product. No problem so far. With the automatic wash, you just figure the number of washes with wax, and pay that tax based on the price of the entire wash selected. This agent wants to apply that logic to the self serve washes sold. If a customer uses wax at any time during a visit to the wash, tax should be owed to the entire cycle. Well can anyone out there tell me how to calculate that? There may be a handful of operators who have computer tracking systems connected to the self serve that could figure this. I have never seen one in Florida, or anywhere else for that matter. There are no currently available systems on the market that can do this. I have three questions regarding this:
1. There has to be a state standard directing collection agents on how to investigate and collect. If so, anyone else in FL ran across this?
2. If there is no way to figure this, how would you answer the agent?
3. Most self serves have rotary switches. During a cycle that the customer does not want wax, he may turn by that selection going to another. Would that constitut a wax usage?
At least the agent is not performing full body pat downs.
1. There has to be a state standard directing collection agents on how to investigate and collect. If so, anyone else in FL ran across this?
2. If there is no way to figure this, how would you answer the agent?
3. Most self serves have rotary switches. During a cycle that the customer does not want wax, he may turn by that selection going to another. Would that constitut a wax usage?
At least the agent is not performing full body pat downs.