Just got a PDQ 360 INSTALLED by Washtech here in Ontario.
The machine was delivered on time and install took about a week.
It washes great although the flash dry is not so effective, so far I know 3 operators who have this unit and none of us use the flash dry.
My distrubutor ( washtech) has been great so far with customer service, they even came in on sunday morning to check for glitches with the machine.
My only beef is that about 25% of the time when the customer puts thier money in the auto teller the doors open and close right away and the machine will start washing without any car inside.
I give credit to washtech, they have come and tried to fix the problem but so far it is a mystery.
the unit was installed on Friday and I am posting on sunday so hopefully the issue will be resolved early in the week.
I will keep you posted on my progress as well as PDq's response as well as Washtech.
Hopefully it will be of some help to anyone thinking of purchasing this touchless.
Good
PDQ 360 washes well I am pleased with the quality and speed of the wash.
Also delivery was on time.
Washtech has been very reponsive and even did a service call sunday morning to try and fix the problem, both owners gave me their private cell numbers if need them and they actually answer their phones.
Hopefully it is just a faulty ultrasonic eye and the problem will be fixed
Not Good
likes to wash before the car gets in the bay, not always but enough to have to give money back or put the customer through the wash again. one out of four times. Sometimes it will do this 4 or 5 times in a row which makes it impossible to operate if you are busy.
Also there is a clanging noise when the unit is traveling near the rear of the bay, although not serious still would like to fix sooner than later, noise will usually lead to costly repair usually a day after the warrenty expires!!
The machine was delivered on time and install took about a week.
It washes great although the flash dry is not so effective, so far I know 3 operators who have this unit and none of us use the flash dry.
My distrubutor ( washtech) has been great so far with customer service, they even came in on sunday morning to check for glitches with the machine.
My only beef is that about 25% of the time when the customer puts thier money in the auto teller the doors open and close right away and the machine will start washing without any car inside.
I give credit to washtech, they have come and tried to fix the problem but so far it is a mystery.
the unit was installed on Friday and I am posting on sunday so hopefully the issue will be resolved early in the week.
I will keep you posted on my progress as well as PDq's response as well as Washtech.
Hopefully it will be of some help to anyone thinking of purchasing this touchless.
Good
PDQ 360 washes well I am pleased with the quality and speed of the wash.
Also delivery was on time.
Washtech has been very reponsive and even did a service call sunday morning to try and fix the problem, both owners gave me their private cell numbers if need them and they actually answer their phones.
Hopefully it is just a faulty ultrasonic eye and the problem will be fixed
Not Good
likes to wash before the car gets in the bay, not always but enough to have to give money back or put the customer through the wash again. one out of four times. Sometimes it will do this 4 or 5 times in a row which makes it impossible to operate if you are busy.
Also there is a clanging noise when the unit is traveling near the rear of the bay, although not serious still would like to fix sooner than later, noise will usually lead to costly repair usually a day after the warrenty expires!!
