Mac,
Have you ever considered trying to recruit someone from auto dealership?
For example, a customer service advisor that has been at it for several years will usually have excellent communication, customer service, organizational and selling skills as well as comprehension of technical issues.
There is a lot of burn out so maybe you can find someone interested in learning a new game.
For example, if I were hiring general manager for wash today, I would probably recruit from convenience store, hotel and fast food.