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    Fired a customer yesterday

    I see alot of customers and they ask if I'm the owner. I say "yes" and 99% of the time they compliment me on the wash. I'll give free washes, self serve time and free vacuums to customers when I'm on site. They all appreciate it and really don't want me to give them anything. I guess I'm lucky.
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    New Tunnel Coming...

    Thanks for all the posts. The new location for the tunnel is not exactly on the main road, it's behind a Burger king. I'm on the main road, and I own the property.I know i'll lose some IBA customers but I will still get the customers who don't want a friction wash and I have the 2 SS bays. I'll...
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    New Tunnel Coming...

    They are going to build it where a new grocery store "might" come? I still have the self serve, and alot of customers complain the tunnel scratches their cars ( which it does). I have some very expensive cars come through my wash just because it is touch-less. I don't skip on my chemicals and...
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    New Tunnel Coming...

    I have a 2 bay SS and one auto wash world HV. I also rent a bay to an emissions guy.
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    New Tunnel Coming...

    I have knowledge a tunnel wash is coming and will be about 1/4 mile from my wash ( and on the same side of the road). What should I expect? Just wanting to get some info from the veterans on this site. I do have another one about 5 miles away same side of the road and it really has not affected...
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    Lock for equipment room

    i got something off Amazon to just try to see if it will work.. I have wifi at the wash so I just want to be alerted if the door is left open for "blank amount" of time etc.... Thanks everyone. Only one time in 5 years where someone forgot to lock the door....
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    Lock for equipment room

    What options are out there for a system to make sure the door to the equipment room is fully closed and locked? I looked at the smart locks and I guess they can lock but maybe the door isn't shut fully and they will still move the lock? I need a system to tell me remotely the door is fully...
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    Hand held dryers

    My customers love them. Paid for themselves in less than a year.
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    Air dryers

    I've had an air dryer in my dry-cleaning plant for 20 plus years. I think the brand is Arrow? for 2 grand it isn't even considered if it fails i'll buy a new one. Also an automatic tank drain ( every 10 min )works great also. I've seen people build plants over 500K and not put in the air...
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    Question about Mei Bill acceptors

    Stupid question probably. But had to replace my bill acceptor on a carpet wizard and tried a AE 2602 U7E. Newly rebuilt by etowah valley, it would only give .25 credit for a dollar. tried moving the dip switches and then it wouldn't work at all. Changed the acceptor with a rebuilt AE 2412 U3 and...
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    Razor part

    I gotta say the opposite. Had a major hot water leak for a few hours in the control room. Almost spraying on the control box for my WW HV. Called and spoke to Alex and he got me the parts needed and even got them Saturday. I even called him on Sunday for a few questions. When I replace it will...
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    Who's the best?

    Mine is from Custom Kraft and it is very easy to maintain. Good phone and email service from them also.
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    Would stronger presoak help this?

    I use the KR ( Simonize) Kleen Track 2A as the first pass and use a blue tip, then with Kleen Track 1B second pass ( with blue tip) and also Simonize MC liquid as a booster. The blue tips might be a little big but the cars get clean and no complaints. I also dwell after the soaps for 25-27...
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    Animal Trailers

    I see your point. But what can you really do? I take the good with the bad, a lot of my good car wash customers bitch to me about how people dirty up the bays and leave trash. Most of the time they will tell the person doing it themselves to clean up their mess. But I agree with Randy.. this...
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    Frontage Signage Question

    Thanks for the input. Trying to find another sign company has been a nightmare. I just have one quote and the other companies I have called never show up to give me a quote!!? I'm just trying to see if this is a decent price to pay for a lighted
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    Courtesy Towel Station & other free offer ideas

    I use the 5 gallon bucket idea and use an old brush from my SS bay. Maybe been stolen 1-2 times in 6 years. People use it... The free towel idea sounds great but i have limited space on the outlet of the SS bays and IBA and I have two vacs in the back.. So I'm thinking that with the towels it...
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    Frontage Signage Question

    Randy do you have a picture you can PM me of the sign?
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    Frontage Signage Question

    Thanks.. What did it cost? Can you PM me a picture so I can see it better?
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    Frontage Signage Question

    My wash is on a very busy main road in my town ( beside a McDonalds) and in front of a major grocery store. My renter does emissions in one of the bays and has been asking me to install a nice lighted sign out on the main road for the wash and emissions. ( I would be able to raise his rent $100...
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    SE Georgia

    sent you a PM
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