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I don’t mind mailing the gift card and automated online sales would be an enhancement. Since we have ability to sell gift cards and offer loyalty club with $0 monthly fees I was hoping others may share their successful ways.

Hi all, interested in other self serves and how you sell gift cards. We have a Portal TI+ and their VIP Wash cards that can be easily manually loaded. The area I’m stuck in is it’s not very convenient for the customer to purchase. If we are at the wash then it’s simple but if I receive a call I...

Thanks, great info. We are replacing our old Portal TI pay station with a Portal TI+ so the only major difference for customers will be the touchscreen. We are having new, colorful signs being made. Our current i5000 has rails on the floor to keep them from drifting to much to one side. I do...

We are soon closing our Touchless Autobay to have a Washworld Razor installed. Looking for how others introduced the new system (which will also has higher wash package prices) to customers. Did you offer discounts, free washes or other promos when reopening?

When you prep them how are you wrapping them? I sold these for a $1.00 successfully but they often jammed because I had them too bulky. I do sell the 17x24 cloth blue towels for $2.00 and they sell well. We also have complimentary microfiber and cloth towels available for customers to use...

Makes sense, thanks!

I talked to a sales person in regards to upgrading our existing Portal TI to a Portal TI+ Vs buying a new one and the cost difference wasn’t enough to do an upgrade. It made more sense to do an entire replacement.

We use spray bottles and fill it with diluted Purple Power.

With our towel dry station we have a cheap $40 leaf blower. Our thought was it would be for drying motorcycles but car customers love it too. It gets used a lot and has never been stolen. we do not do the prep bucket but started a complimentary bug spray remover at the autobay entrance...

Yes in the case with the Portal TI, the functionality is already in the software. No extra cost or monthly fees to use it.

We are having a Razor installed and will be trying CSI products by the distributor, anyone use this?

We have a Portal TI and upgrading it to a Portal TI + when the Razor gets installed. I kind of did a loyalty program for about a year now by giving a code and setting it up to be when they bought 4 washes the 5th was free. Didn’t promote it a lot but will start it up again when the new systems...

We had a few people going through our trash and they didn’t leave a mess but bothered our customers so we had no trespassing orders put on them. They have never returned. Just a different idea that may help?

Hamilton seems to be a popular system. I will look into that. Do you have to deal with PCI compliance with this?

I have a 12 year old Portal TI. It has been great, dependable and has a lot of options to use. My only issue is it won’t pass PCI Compliance anymore. DRB says since it’s an old obsolete system they can’t make changes to get it to pass. This is the only reason we are thinking of replacing it. I...

Looking into a new paystation for a Razor that will be installed soon. What pay stations have others used? We currently have an old Portal TI.

Hopefully they can help you further. They did test the new swipers and updated the software on them remotely so I would assume they can test the coordinator. Good luck and maybe it just needs a bump here and there lol.

When you talked to Cryptopay did they log in and test your coordinator? I was just thinking when I added swipers to our vacuums I worked with them on the connection to the coordinator. We moved the coordinator in different locations to get a better connection with the vacs since they are...

If the Coordinator works at a different location and the modem was just replaced, seems like the internet might be the issue. Maybe the speed isn’t fast enough?

So looking for advice/opinions. I have a 2009 Unitec Portal TI. We acquired the wash 4 years ago and it has been a bear to keep it PCI Compliant although the Portal itself has been excellent, the features it offers is excellent. We have done well until this year and now can not get it to pass...