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    Rewarding Top Customers

    Loyalty programs are all the rage. At the end of the day is there a ROI? Particularly for the best customers. Best customers are coming anyway. That's why they are the best. So, why give up some $ for them. I know it's always great to get something for nothing or whatever. But, still, will it...
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    Rewarding Top Customers

    Being Low tech, they can get a discount by being a good customer which requires purchase in Bulk. For the Tunnel they buy wash ticlets and for the SS I sell Coinco accepter coupons.
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    Foaming Tire Brush Help

    IMO you are trying to put 10lbs in a 5 LB Sack. Pressures are way too high. Too much of a good thing will kill the foam by squeezing too much air and liquid thru the hoses / brush. Try 30 PSI to the Flo Jet then try 5-10-20 for the air. next Just for kicks swap out a 3/8" HP Hose for the...
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    Dry N' Shine Questions

    Jim, It was / is a question of semantics and not grasping your meaning. Frankly, I am surprised that automaticaly spraying on a solution and letting it spin dry works. Weh my tunnle cloth gets dirty I need to take it down, let it soak and throw it in a washer. With over 200K washes your...
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    Do You Disable Low Pressure Functions During Extreme Cold, But Stay Open?

    Don't close, don't disable. Last week did not get out of single digits for several days. 2 of 8 bays had freezing issues. One FB because the hose kiknked and stopped the weep. Also use KR FB AF Soap. By the time it hit double digits with the sum out we needed to get the 2 bays working. Sat...
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    Dry N' Shine Questions

    Please describe "automatically washing" Does that mean there is an automated process or you just do it? If you do it what is the process? Is material removed from the hubs, put in a washer etc. or what?
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    Succession Plan

    Perhaps for some. I was kinda born into it. Didn't plan that. As opportunities arose to acquire other locations I either jumped on them or not. The opportunities were not planned.
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    Succession Plan

    Men plan and the fates laugh.
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    Dry N' Shine Questions

    I'd be interested in hearing from someone with 100K+ cars on it and hear about maintenance, especialy need to clean material.
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    Anti Freeze for air lines

    Years ago we T'd the air line at the compressors with 2 valves. Compressors feed Tunnel wash and 4 Bay Mechanic Shop. To prevent or solve air line freezing we would add gas line AF at the T. Later I switched to regular auto anti freeze thinking the regular AF would be less harmful to air...
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    Wobbleheads and Swivels

    No issues for me.
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    pos systems

    Switched to QB On Line about 9 months ago. My POS does not integrate. Since I need to enter expenses anyway, entering income is not a huge deal.
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    Coin Buck for SS Coin Collection?

    They stick together once in a while but not to the tray.
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    Succession Plan

    Buying Lottery tickets
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    Coin Buck for SS Coin Collection?

    I go plastic inserts years ago https://www.kleen-ritecorp.com/c-61-safes.aspx Work great. About 75% cost of Stainless.
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    Kleen Rite How Could You?

    You wold think a company like KR shouldleverage their suppliers like the Big Box stores seem to. IF you return an item as defective to the big box store they return it to Vender(RTV) and take a credit from the vender. They don't wait for the vender to honor the warranty, the vender has to eat...
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    Falling Icicle

    Any cameras to check?
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    Falling Icicle

    Whatever works. The Chi town cops would be a little disturbed if I kept sending people to them to make reports for non criminal matters.
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    Pitts and Sub Zero Weather

    Last year we had 2 days in a row that were very cold. High of -12 and high of -4. Pits did not freeze. Had many dozens of days when it did not get above freezing too.
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    Falling Icicle

    I reccomend you DO NOT do this. I tell them that when I recieve a claim from their carrier or counsel I will decide whether to turn it over to my insurance company. Sometimes insurance comapnies will pay nuisance claims and your rates will go up. No point in having the word get out that your...
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