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Fiberglass, but the key to longevity is getting it in a smooth, gel-coated version. That cheap orange peel type surface really holds the dirt. With the smooth, gel coated type, it is much easier to keep clean. Our is going on 6 years old and still looks good (that's about 550,000 cars having...

We deal with our bank on credit cards and we accept only Visa and Mastercard and our rate is a flat 2.88% and no transation fees. Our average cc ticket is around $18.00 for our exterior tunnel.

no auto tellers and 12 hours a day everyday and 8-5 most holidays, 365 days a year - weather permitting of course.

Man that had to be a bad year last year. We've been averaging over 500 a day for the last three weeks - finally, with four consecutive 900+ days last week. It's about time. We've got a long way to go though before we start talking about breaking any records. We're at 7,500 so far for Feb., but a...

The question is whom are more worthless, weathermen or the United States Congress?

Spotting and streaking is problematic in the winter time whether or not you use spot free water. While you wash all the slt off the exposed surfaces of the vehicle, all you achieve inside the molding, door panels, trunk molding and mirror housing is a wetting of the salt inside which can never...

Wash book holders would have the option of paying $5.00 or holding onto their wash books for good weather days since they never expire. Secondly, there is no way I'm going to wash cars for $3.00 nor give wash book holders $2.00 back for using their wash book coupons on crappy days.

I have never seen a worse three months for wash weather than the last three months. I would love to get my hands on Mother nature for sure. As the old adage goes, "Depserate times call for desperate measures" I'd like to run an idea by you all. Currently, we charge $10 for the "Works" (the...

What does Goo Goo give for $3.00 vs. what you give for $5.00? Are we comparing apples to apples or apples to oranges? For example, if you offer towel drying and Goo Goo does not, then your quality is necessarily better. How close is Goo Goo to your wash? If its on the other side of town, more...

Given the fact that that 99.95% of vehicles terack flawlessly down the conveyor, what do you do when a vehicle jumps both rollers and the result is a collision when the conveyor pushes the vehicle behind the jumper into it? Given that there are only three reasons or a combination therof that...

I have to agree with Earl, our enemy has been the weather, not the economy. The last 6-7 weeks the weather has absolutley sucked. When it does break, we wash cars. We just cannot seem to string 3-4 days together. November alone was down 2,500 33% off) year to year but it must have snowed or...

Thinking that you will get loyalty from a manufacturer or their distributors is simply wishful thinking. They could care less about whether you succeed. Its all about making the sale. Even if you got a non-compete agreement from either your manufacturer or distributor, it would not prevent...

Slow your line speed down and up the pre-soak. Just like with high pressure, if you oscillate the high pressure or spin the wraps too fast and combine that with a high conveyor speed, there is not enough contact time - especially when the vehicles are extremely dirty like in the winter.

For the last 15 months or so, we have been putting expiration dates on our Frequent Washer Cards. The terms of the Frequent Washer Program are as follows. When you wash your car and pay the regualr price you receive a card which carries an expiration date 13 months from now. The card has the...

We have several specials not just for the holidays but always. First as many of you know, we only have a one wash format - everyone gets the "Works" every time. retail price $10. We offer the following specials off of that; - 5 Wash Book - $35 - No expiration - 5 - 5 Wash Books - $150 - again...

Buy used absolutely. We eliminated tyowel drying 11 years ago. However, we aslo have substantial room for customers to pull out of the ash and into the vacuuming/finishing area for them to wipe off their own vehicle. If you have no such room and/or your vehicle exit is near the street...

We wash 80-90,000 exterior each year and vacuums and vending represent about 2% of our annual gross. Unless you have close by competition giving away free vacs then "forgetaboutit". You've got to maintain them, pay for the electricity and maintain the trash which is problematic on busy weeks...

I second Ultra marketing concepts. You get a baker's dozen when you order 12 boxes (13,000 instead of 12,000) Bill

You have little choice given you lot dimensions. Even at just 70', one should have a 40' turning radius at the entrance and the same after the conveyor to ensure proper turning. Skinnying these ditances down to 35' at each end instead of 40' will mean that for some long wheel base vehicles, they...

I always have operators and new investor ask me that since we have been so successful why don't we open more washes. Its quite simple and involves something my father taught me long ago, "Pigs get fat and hogs go to slaughter." I'm very happy being a pig. Those who built a house on sand when...