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Because in my experience it’s way easier to get the car clean in the winter, combined with the fact that it’s the only time of year when the line gets really backed up.

The problem is that there are a lot of new car washes in town that can wash a car in 30 seconds. Its a completely different type of wash, but to some people it makes in-bays look like ancient tech. Why would a customer wait in line 45 minutes to get their car washed. If you can clean the same...

It's still acting up and we've gone over most of the usual things. It's an intermittent problem. Im wondering if maybe were losing a phase of power because at this site we have had problems in the past with that

Nevermind, It was working for a few days, now its giving us left limit codes

I don't understand why you're so worked up about this.. Why are you so angry about Petits? As far as I can tell they're good machines. Oasis machines are probably good too.. I will say however there's a really nice site next to my house with a relatively new Oasis machine and they put out a...

I would consider a machine with over 200k washes on it a machine that has throughly been put through its paces. I don't have a bad thing to say about any machines that I haven't used. I only have bad things to say about the ones I have used and don't like. Like the Laser G5.

We figured it out. It was the arch rotate prox and cord

Initially I was running Cul-Mac stuff. The chemical that we liked was Ultramaxx. We were running it as one step and it seemed to work. Then recently it was no longer available. So we started running a chemical that they make called Aftershock. We were getting a lot of complaints with that. So we...

I've had a Petit since 2015 and it's still very reliable

It's tough to know for sure. There are so many what-ifs in this industry. We only need the second bay at peak. The rest of the year one bay is enough. And obviously, it would be nice to have a second bay for when the first bay breaks down. One thing that sucks for us is that we used to be able...

We have something very similar to this set up that we've been running since 2015. My biggest regret is not being able to have two bays

One other thing I should mention, there's no specific area in the bay where this index fault is happening. It could be anywhere in the bay and this fault happens

Hello, I have a Laserwash 4000 with a Wash World Bridge. We recently replaced the VFD with the updated style because we were having an issue with the bridge motor losing power. It was working for a few months with no issues. Now, we are getting an arch index fault after every car it washes...

I had no idea you could even do this. Is it possible to do on an HTK?

Like I just mentioned to Bert, the one thats currently in our HTK has been sitting for a while now. But we do send them in for service pretty regularly. No bills are getting stuck anywhere. It just shutting down because someone has tried too many times to insert a bill that it doesn't like. Or...

Not letting them sit too long on the shelf is a good point. I think that might be part of the issue. Its really unbelievable that they can get away with making such bad parts. The bill validators on my PDQ Access machines work 24/7. These are truly bad and they're probably driving away customers.

Hello! We are currently having issues with our bill validator that is very annoying. I was hoping someone has dealt with this issue before. We have had our validator(s) in for service multiple times and we've reset the sensitivity multiple times. For some reason, they keep shutting down...

i think ive narrowed it down to a bad controller memory card. When i swapped another card in, it will boot into the Hamilton software but all of our settings are missing. Which doesn’t do me any good with Hamilton still being out of the office. But at least i know what’s wrong

I believe i am able to use the windows operating system that works underneath the Hamilton operating system. Based off what my employee who was working on the issue told me

Hello everyone! Were finally starting to get busy again after a period of decrease inactivity and of course our only auto cashier at our main location is down and we cannot figure out what is going on with it, and Hamilton is gone for the weekend so they won't be any help at this point. Its...