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New update on this saga is the replacement RFID read head didn't do the trick and now it appears the NS-205 ethernet switch inside the kiosk is bad and needs replaced. We shall see...

It appears we've solved our issue we had with ExpressPass tags not being read. Turns out to not be the RFID reader itself, but a bad port in the ethernet switch inside the CTK. So many variables to test and eliminate. I have to say Hamilton did well for us this week with their support...

We're having an intermittent issue with our RFID reader not recognizing ExpressPass tags. A hard reset on the kiosk has seemed to remedy the issue for a short time, and then back to failure. It either will blink when a tag is present at the reader, or lately it has gone to a constant yellow...

We did get it resolved and learned some things in the process too. I wouldn't say AMEX is lucrative, but it was a necessity for a fleet customer we brought on, so overall not bad. Their processing fees are 1-2% higher than V/MC but their interchange is handled differently, and I'm still learning...

Are you calling 800-846-4472?

Related question involving Worldpay...our original profile when we setup payment processing apparently excluded AMEX. I've sought to add it, what should be a reasonable timeline to do this? Originally I was given an estimate of 2-3 business days, and this morning it has grown to 5-7 business days.