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I have two sites with Dixmor 2000's and having problems with customers being told to add one more coin (1 pulse), even though they have inserted enough money. The Dixmor's are missing pulses, I know its not the coin acceptor because one site uses IDX and the other site uses Magikist (SecurCoin)...

I just spoke to Nick at Dixmor, he is fully aware of the problem, however as they indicated to me before, they do not have a solution. This is somewhat puzzling, it frustrates many customers !!?? I think this is a major issue and probably should be addressed by Dixmor?

The last time I spoke to Dixmor, I was told that nothing could be done. I will specifically contact Nick to explain my issue and see if it can be resolved.

I have been having issues with my Dixmor Ultimate Timers missing pulses, frustrating customers and my self. The issue is not with the coin acceptors, as I have slowed the pulses down and have tried different coin acceptors (IDXMA800 coin acceptor and a SecureCoin (Magikist in Canada) and at...