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So I am not having customers complain that the wash didn't complete their cycle. The only complaints that I am getting is that the wash is not ready for the next customer. This is one of the points that makes me think the previous customer left early intentionally. I did recently change out the...

I have a Ryko SoftGloss IBA that has recently exhibited a new problem. I get a call once or twice a week that the unit is down. I get to the wash and the Gantry is at the back of the bay. I check all the breakers, error codes, etc and nothing seems to be wrong. I manually move the gantry back to...