Many of the first EE's in our area did pretty well. As they succeeded many followed and not only increased competition for customers but also kept the prices low. Ultimately some raised prices while others did not. None that I know of went to a flex serve platform as many of the original full serves did offering exterior only washes along with an aftercare program.
There is no doubt that the economy has also had a negative effect. I talked to one operator who told me that he felt he had not lost many customers to his competition but that their frequency had declined.
The story is still unfolding but most are really struggling to stay afloat right now.
There is no doubt that the economy has also had a negative effect. I talked to one operator who told me that he felt he had not lost many customers to his competition but that their frequency had declined.
The story is still unfolding but most are really struggling to stay afloat right now.