Bad Support

[washguy1996]

I have repeatedly had issues with Micrologic making me pay to replace kiosk computers with "bad hard drive sectors." I recently had a Micrologic tech visit the wash and tell me that the cause of these bad hard drives is us unplugging the power cord to cycle the computer. Their techs have repeatedly told us to power cycle like this. Has anyone else had the same issue? This is either gross negligence or a scam to damage equipment. I have paid over $8000 for these and I am considering legal action. If it is widespread, it could be a class action.

 

[MEP001]

When you cycle power, make sure you leave it off for a good 30 seconds. The only time I've ever had a hard drive suddenly fail completely was when I cycled off my PC and turned it back on while the HDD was still spinning, and it made a noise and was dead after that.

 

[Keno]

If it is a computer with a spinning disk HD, pulling power is probably 1 of the worst things you can do.

 

[DiamondWash]

Same goes for VFD's always wait until you are completely powered down (about 45 secs) to reestablish power.