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Be Positive--Make Adjustments and Decisions

Uncle Sam

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The use of ?fuel adjustments? on freight invoices has been common for a few years now and we have had to accept the realities of the cost of oil. We received notification recently of a new wrinkle; a steel price adjustments from our vending machine manufacturer that goes into effect July 1. We are all aware of the price increases of commodities over the past year and have had to adjust pricing to continue in business. We have worked very hard to get more efficient and smarter so we can keep our prices competitive in the market place. But there is only so much one can do.

One way to keep existing pricing is to ?cheapen? the product brand by using lighter weight steel and/or other materials used in manufacturing the equipment. This opens the equipment up to easier attempted vandalism and theft which seems to us to be counter-productive. We, at ShurVend, have chosen to continue to build strong, robust equipment so the operator can always depend on security, service, and a long, productive lifespan. The value of the dollar against other currencies has gone down so much that imports create very tough competition for ?Made in America? products. Companies are copying successful designs created in the U.S., having the parts and/or equipment made overseas using lighter weight materials, and then selling them as equivalents through our car wash discount houses. It doesn?t seem to make any difference to the American consumer what the quality, workmanship, or service is as long as it is cheaper.

Cont'd
 

Uncle Sam

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We ask that our customers understand that prices fluctuate constantly, technology changes very quickly, so please call us for current options and pricing on all of our vending equipment. We want to do the best job we can for you and this is the one of the ways we can do it. Our ?crystal ball? is no better than yours, but it looks as if oil and commodity prices will not get cheaper any time soon. You may save yourself some money by ordering sooner rather than later.

If car wash owners/operators will follow our recommendations by installing the vending center in or near the vacuum area of the wash using our complete security systems along with video surveillance, we think this profit center can be a significant contributor to cash flow in these difficult economic times. We can offer two (2) year financing (with 10% down) that will allow an operator to purchase our equipment and have the increase in monthly sales volume pay for the vending center each month over that 2 year period.

Uncle Sam :)
 

MEP001

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I'm glad to see someone not sacrificing quality over a few dollars. I recently stopped patronizing a restaurant that avoided raising prices by using cheaper cuts of meat. It was awful.
 

Uncle Sam

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MEP001,

Thanks for voting for quality in products that are marketed to the car wash operators. It sure hurts in the short term but hopefully we can win in the long term.

Uncle Sam
 

rph9168

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Your approach is certainly refreshing and appreciated. I just read this week that many manufacturers are shrinking sizes of goods and keeping prices the same which is a sneaky way of raising prices. I believe (and hope) that companies like yours will reap the benefit of your approach in the future when the others lose business due to poor quality.
 
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