Been having a ongoing problem with my SoftGloss XS

[Car_Wash_Guy]

I've been having a issue with my IBA.

Occasionally, the wash has been stopping with the gantry at the rear portion of the wash. I believe the wash is stopping either right before or right after the rear wheel scrub has been performed. It's weird - happens very sporadically and occasionally - usually in the very early morning ( 6am-9am). Not sure if there is any correlation/causation, but man, it never happens while I'm there!

Not showing any codes on the the panel. I do not have a hand held to read history.

My tech ( he's 4 hours away and usually helps via txt) mentioned it could be the wash water low float switch possibly being triggered by the incoming rush of water - that could **** the wash down and then once the float is in the normal position the error goes away.

Any other ideas? Has anyone else had this issue?

ETA:

It never happens ( fairly certain from my recollection) when I disable the wheel scrub option. When I re-enable it, it seems like it works great for a while( a few weeks), and then the issues come back.

 

[MGSMN]

Without the handheld 4 digit codes we are just best guessing at what is happening. If you can confirm it does not happen when the wheel scrub has been disabled it may be as simple as one of the wheel scrubs retract proxs not activating (bad prox, mac valve or mechanical issue). You may also try unplugging the communications cable (goes to remote handheld port) from the PLC. This cable can short internally during boom movement and cause the PLC to reset.

 

[DiamondWash]

1. Wash Water Solenoid could be an issue it's on top of the softgloss I have had those act up periodically and it will take the wash down immediately after the foam bath.

2. As stated above the wheel scrub prox may be causing the system to shut down, if the PLC doesn't get the input the wheel scrub is retracted it will not allow the wash to continue.

3. Check the operation of the wheel scrubs if they are extending and retracting without hanging up make sure they are lubricated with a penetrating spray lube I use PB Blaster for them.

 

[Car_Wash_Guy]

Thanks guys! I tested the wheel scrubs from the panel and everything seems OK. I also checked the prox sensors and they seemed to be good too ( lights on/off and wiggled the wires to see if I lost the light at the PLC, but no).

3. Check the operation of the wheel scrubs if they are extending and retracting without hanging up make sure they are lubricated with a penetrating spray lube I use PB Blaster for them.

Should I do this with the air bed out and extending & retracting the arms by hand?

Also, perhaps this could be being caused by another problem I had posted a few weeks back about air bleeding out of the manifold on the bottom near the drain - RykoPro( user here that works at Ryko) said it could be a faulty solenoid.

So perhaps the solenoid is causing both issues?

 

[DiamondWash]

Should I do this with the air bed out and extending & retracting the arms by hand?

Just activate the wheel scrubs and lubricate all the rollers and the shaft to both air cylinders and then retract them, make sure you test it multiple times to make sure they are fully extending.

 

[Car_Wash_Guy]

Thanks guys

Actually, my employee said he saw a code 10 on the panel, which is a wheel scrub proxy. What is the best way to test them to ensure they are 100% functional and reliable, or is that just replacing them with new ones and saving the time? lol

 

[Ryko CS]

If the machine gets to the rear of the vehicle, and in it's first brush pass from rear to front is stopping just after the rear wheel scrubs occur, it is very likely one of the retract proxes. Look at PLC inputs X43 (right) and X44 (left). They should be "ON" when they are retracted. If you have a touchscreen option, this may be the best place to monitor this as you can watch them without opening the panel. You could have a cable that is shorted, or simply the prox too far away from the target.

 

[DiamondWash]

I had a wheel scrub prox issue a while back and I kept chasing the problem and losing customers until one day I just replaced both proxes and to this day no issues.

 

[Car_Wash_Guy]

I had a wheel scrub prox issue a while back and I kept chasing the problem and losing customers until one day I just replaced both proxes and to this day no issues.

I think I'm going to try that next. I had the pressures at 35 or so, and I bumped it up to 45 thinking that while the wash was running that perhaps the pressure was falling too low to extend and/or retract the scrubbers.

The next morning, promptly, it stopped again.

It's weird - seems like its the first wash of the day after the machine has been sitting idle all night is when it acts up the most. During the day, I never see it stop. Go figure.

 

[Car_Wash_Guy]

Still having this issue.

First I let a local tech take it on as he guaranteed me it was the air cylinders ( this is after he screwed me before telling me the nylon wheels were worn on the scrubbers - I never learn. I try to keep the business local, but despise parts changers that moonlight as techs.).

Replaced all 4 @$1200 and the problem promptly manifested itself the following morning.

Borrowed a handheld from my rep and it was showing a L wheel scrub proxy. I replaced that and still having issues.

What is weird is that is is almost always the first wash of the day. After we bring the machine back to home position and reset it, it usually runs find the remainder of the day.

 

[SuperClean]

I had an issue like this and the problem was on a long truck the machine did not go back far enough to reach the back tire fully. It would just stop instead of skipping the wheel scrub option. I turned the option off years ago because of this problem.

 

[DiamondWash]

Just had a incident happen tonight with my SoftGloss here's what happened

1. Trifoam came on Front to Rear.
2. Brushes came on with wash water.
3. Machine started to drive forward.
4. Wheel Scrubs extended to wash rear wheels then shut down because the wheel scrubs retracted sooo slowly that the plc timed out and the Softgloss shut down and got a Code 10 Wheel Scrub Prox.

 

[DiamondWash]

Here's a video of the Softgloss causing a Code 10 Wheel Scrub Prox issue at my wash. Enjoy

https://youtu.be/TmQ4l2BtFYg

 

[Car_Wash_Guy]

Here's a video of the Softgloss causing a Code 10 Wheel Scrub Prox issue at my wash. Enjoy

https://youtu.be/TmQ4l2BtFYg

What caused yours? Shot air cylinders?

When I rebuilt mine with new rollers and air cylinders, I used absolutely no kind of lube/grease thinking it would attract dirt & debris thinking it would lead to build up and eventual binding and wear.

A tech suggested I lube everything - rails, rollers, shafts - everything. Made a HUGE difference and it's been running trouble free since. This is after replacing the prox sensor too.

 

[DiamondWash]

I replaced the Wheel Scrub Retract solenoid after that video and it worked fine. My wheel scrubs take alot of abuse from over-sized wheels so my next new system will have touch free wheel cleaning.