D/H Vendmaster

[Jimmy Buffett]

My D/H Vendmaster accepts both coins and bills and credits them correctly. However when a customer makes a selection nothing happens. The spirals do not move. I have a spare coin acceptor and put that in but that didn't help. Any suggestions as to what to look for?
Thanks

 

[Buzzie8]

Check the wire connections to each shelf and the harness back to the controller. Make sure they are well seated.

 

[washnvac]

When mine did that it was something on the control board. I sent it to S. Thomas & Associates for repair. I think it was about $100 to fix. It has been fine since.

 

[Jimmy Buffett]

I can't find anything that seems loose. It accepts the money and the key pad is working but it always blinks "make alternate selection". Maybe I will call S Thomas tomorrow. I sent the coin mechanism to a company called Vender repair service in Ga. So you think it may be circuit board?

 

[ken-pro]

Check the manual for instructions on how to perform a "Motor Test". Basically if the controller thinks a motor has failed it will permanently disable it. Sometimes the controller will disable all of the motors for no aparent reason. If you perform a motor test on all motors, each vend motor will spin one full revolution. When the controller sees that movement, it will re-enable vending.

 

[Jimmy Buffett]

Excellent! I will try that tonight! Thanks

 

[Jimmy Buffett]

Never got around to trying your suggestion and then today it started working again...

 

[Jimmy Buffett]

... and then it quit again. I just manually moved all the motors and it worked for a couple of vends. We will see.

 

[pgrzes]

whatever you do DONT call D&H!!!!!! I sent control board and coin acceptor out to them last summer, went the whole summer without my vendor. Then after numerous phone calls I finally get parts back and nothing works!!!!! Went over the wiring with D&H they had me hook it up WRONG!!!!! sent coin acceptor again, still did not work!!!!!! Called Aecco Sales. they do the work for D & H. They were very nice and helpful. The D & H tech had me plug the board in wrong and screwed the coin acceptor up. I will NEVER buy anything from D & H and will take every opportunity to let people know how I was treated by them. The carwash industry is bad enough as it ism without having to deal with suppliers like them!!!!!\
If you have a front loader the boards get wet. They are expensive. also I had a couple of the plugs come off the motors form pulling the trays out to load. Best of luck.

 

[Randy]

There’s no need to get your panties all twisted up. The manufacture of the D/H Vendmaster is not D/H its RPD Vending http://www.rpdvending.com/ this has been common knowledge for years. A recon board is $140 and the Harness is $25.00. Unlike D/H they will answer the phone when you call.

 

[pitzerwm]

pgrzes , you might submit a customer review on D&H that is what it is for, to praise people or warn people. They are under Distributors.

 

[Jimmy Buffett]

Yeah, Randy hooked me up with those guys and I am back in business. I did have to remove the button cover things from my keyboard because my 6 wouldn't work. That wouldn't be a big problem but you need the 6 to program the price. All of the buttons work now but my keyboard is kind of naked. I was thinking of covering it with some flexible plastic for protection. Anybody have a better idea?
Now that my 6 works I have an extra slot for a $2 product. I'm selling AA spray, AA tire foam, wheel cleaner and a rain-x type product. Any suggestions for a $2 slot?