Well, I'll start with a con, though I am a bit biased and honestly do not recognize many weaknesses in it. However, I personally prefer a friction system over a touch-free--especially since practically everyone's closed-cell foam is so much safer than the soft cloth. If a customer is drawn to a large, powerhouse look in a TF machine, the Kondor may disappoint, as it's designed with the opposite in mind--creating an airy, spacious aesthetic inside the bay.
Among the pros, I love the operator-centric features: remote access (of course), auto-resetting arms, and 4x2 wash package programming. Of course, the lights are a big thing with our machines. The LED Navigation System uses the lights in the arms to guide the driver in (red, green, blue), and they cycle through 6 colors to market the site after dark. It really does draw the eye. It definitely got a lot of attention at NACS a couple weeks ago. I had a lot of people stopping by to simply look at the lights.
Again, I personally prefer friction (I'm super-spoiled with virtually unlimited access to our test center's SpinLite system, which is unbelievably effective), but I understand the market and I think Kondor cleans as well as any TF while offering other benefits centered around owner/operators.