Erie hogs hair

[washnvac]

I use the Erie 212300. (KR FO202ah) Most of those returned brushes would never see the light of day at my wash. I change the brush about every 3-4 months. I have a high volume wash, and keeping a ratty looking brush on the handle is out of the question. Brush quality/appearance is second only to water quality.

Customers should expect and receive the best in your wash bays. A worn down or half moon brush does not qualify. Yes, brushes have gone way up, but so has everything else. That is not an excuse to skimp.

Kudos to Erie for addressing this post.

 

[Carwashking]

Well it was not fun us having to purchase every universal foam brush head +10 hog daddy in stock In order to pull Erie brushes off line and and returned about 12 in the box we had at our warehouse over Multiple trips to Kleenrite. We go through way too many brushes for these things to be four and five years old unless you guys are sending old product out to Kleenrite and Kleenrite is turning around sending it to us. I sat with Dave in Grand Prairie, Texas, reviewing each, and every one of them, and he saw the same defects that I sent back. I’m sure he would deny the brushes I returned didn’t look like the pictures you sent Keith Maybe you swapped our return brushes that you have stored around your shop. We have had so many back orders over the last 4 years buying brushes from Kleenrite since you purchased this business. It is impossible for the way we stock our shelves for our inventory to be old. you called me to defend your flawless product and didn’t seem too really listen to my concern. Why is Keith splitting the cost with your product. He didn’t manufacture this brush. I will be sending him a email about him picking up any cost associated your company If your product is not defective but I’m the problem why are you meeting with your plastic supplier and epoxy supplier? Rest assured I will never buy another product from your company again. Seems like a lot of other people are having the same issues or different issues with your product and they can make their own determination to either buy a product from you or not.