Hamilton DTI not accepting Credit Card/Value Card

[stampedecarwash]

Hello, I get this error in one of our bays "PL Card Error". When I clear the error everything works but it come back again.

 

[MEP001]

Possibly the card reader failing. I'd start by swapping it to another bay.

 

[stampedecarwash]

Possibly the card reader failing. I'd start by swapping it to another bay.

I'm more suspicious of the Push Button: Usually it stops accepting cards since it knows the customer wont be able to stop the transactions. I'm just wondering if the Error means anything specific. Because the Push Button error is a separate error.

 

[MEP001]

Easy enough to check too, just unplug the button. It's an open circuit until pressed, the DTI can't tell anything beyond that and will work if no button is present.

 

[JGinther]

Pretty sure it just means you had a bad swipe of a preloaded card. One way a card reader can fail is it will generate fake data and think you are swiping a card constantly. The button will give you a button input error instead. Like MEP said, try swapping your card reader.

 

[stampedecarwash]

I changed the Push Button two night ago and no issues so far... will keep you posted if it comes back.

 

[MEP001]

IIRC the message is something very clear like "Pushbutton stuck" if it is.

 

[JGinther]

I changed the Push Button two night ago and no issues so far... will keep you posted if it comes back.

The red stop button doesn't cause the pl card error.