Hamilton ER-60 with XE (3.00 sw)

[ssscw]

After updating because of stringing- the bill rejection rate and going out of service with worn bills are playing havoc with my customers-- no more stringing but I have fewer bills in stacker-- should I replace the validator (5 yrs old) or change the standard setting for the new PROM ? The S/W prom was installed 3 months back- still shows latest available at Hamilton site-- I was thinking of changing to another brand validator-- Tks for your help

 

[Randy]

I like to set the XE v3.55 anti-stringing software sensitivity level at “2” and the validator inhibit time at “1”. Have you tried Cleaning and Recalibrating the validator? Who installed the v3.55 anti-stringing software? It sounds like the validator needs to be serviced. When was the last time the XE validator was serviced?

 

[ssscw]

I have serviced the validator--replaced belts, cleaned and recalibrated-- I will change the settings per your suggestions and try that--Tks Ike

 

[MEP001]

You'll never get an XE stringproof. We replaced all our XE's with Mars and have had practically no trouble with them.

 

[sprocket]

I agree with mep001. No matter how much money you give hamilton you are still going to give money away to stringers. MARS is the only way to go.

 

[Indiana Wash]

MARS here too. They only place I left my Hamilton XE's was in my ACW's.

 

[mjc3333]

Switch to Mars, and NEVER look back at Hamilton's XE validators again.

 

[sprocket]

Went to one of my washes today and one of my Mars was shut down. When I checked it, it had a bill waded up where someone tried to string it. The tape was still on it. If that had bin my hamilton the only thing I would have found was an emty hopper. God bless MARS.

 

[MEP001]

Went to one of my washes today and one of my Mars was shut down. When I checked it, it had a bill waded up where someone tried to string it. The tape was still on it.

I've found the same thing a couple times not long after all the XE's were gone. After a few months they don't even try to string them anymore.

 

[Jeff_L]

If you haven't heard it enough times yet, switch your validator to MARS. You'll be happy you did.