What's new

How long before customers use credit?

Scott.Downey

Active member
Joined
Jan 5, 2022
Messages
111
Reaction score
28
Points
28
Finally after many trials and tribulations we managed to get our nayax up and running. We've had it up since monday with a grand total of 1 person using it all week Lol
 

Bigmatthew86

Active member
Joined
Apr 27, 2022
Messages
146
Reaction score
41
Points
28
I installed cryptopay the 1st week of July. It’s been picking up steadily month to month. Give it some time, I was disappointed at the end of the 1st month but now I’m happy I did it.
 

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
16,665
Reaction score
3,948
Points
113
Location
Texas
The first wash i ran that I added CC acceptance to took a while to get going. We did no advertizing at all. Assuming you have a Google page, make sure you put on there that you take cards.
 

Scott.Downey

Active member
Joined
Jan 5, 2022
Messages
111
Reaction score
28
Points
28
Waiting on the sign company to get off vacation. No signage yet but small town put it on the ole face book.
 

OurTown

Well-known member
Joined
Nov 8, 2017
Messages
3,691
Reaction score
1,435
Points
113
Location
Ohio
It takes time. I remember those days when we first put them in and took months for people to get into the habit of not going straight to the changer when they pulled in a bay and got out of the car. We still have quite a bit of cash usage but can't imagine any car wash not having CC readers in the bays nowadays.
 

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
16,665
Reaction score
3,948
Points
113
Location
Texas
can't imagine any car wash not having CC readers in the bays nowadays.
I still don't. I got a 1-star review the other day that just said "Doesn't take credit cards".
 

PaulLovesJamie

rural 5 bay SS
Joined
Aug 30, 2007
Messages
1,321
Reaction score
229
Points
63
Location
Kutztown PA
For me, it took 6 months after installing CC readers to get to 10% of revenue.
It took 5 years to get to 30%.
10 years later it required a national health panic to get to 40%.
I'm sure thats not typical, but I also know its not unique to me.
And yeah, if/when the $%#@!! in dc declare cash to be illegal, I'm F'ed.

Yes I had new meter boxes, instructions next to the meter box, a sign next to the bill changer, and a 2x3' sign at the road.
 
  • Like
Reactions: sjb

soapy

Senior Member
Joined
Sep 1, 2007
Messages
2,899
Reaction score
857
Points
113
Location
Rocky Mountains
I think I am at 80% CC after 15 years and I take bills and coins in the SS bays. The automatics are are probably closer to 90%. My credit card usage is much highest at my site using Wash gear with its own digital readout compared to other locations that use Etowah Valley bay boxes that use the same timer display as cash.
 

Roz

Well-known member
Joined
Oct 29, 2017
Messages
1,354
Reaction score
798
Points
113
Really depends on the demographics. Large Windmaster Signs on the property purchased from KR, decals on the meter boxes. Our customers made the switch from zero percent to 80% plus in our first year.

Watch how people use the CC reader to make certain it is easy to use. When we upgraded our Goldlines at a different location to a chip reading card it was a disaster because you could not just insert your CC, customer had to push a button to wake it up first. We ended that beta test quickly and returned to old workhorse readers even without the chip ability.

CryptoPay for all their cc processing faults is the easiest swiper for customers to use. We are doing another upgrade with swipers and tap. We looked at Nayax vpos, could not get anyone to return multiple emails or voicemails, and then decided to move forward with another CryptoPay installation.
 
  • Like
Reactions: Zal

kg00273

New member
Joined
Jul 27, 2020
Messages
12
Reaction score
8
Points
3
We've had CryptoPay installed for just about a year. It took about 2.5 months for a steady daily usage. now we average between 45-60% credit card use.
 

Bud's

Member
Joined
Apr 20, 2020
Messages
38
Reaction score
30
Points
18
I have a location that started taking credit cards back in 2005 and people that have been coming there the whole time give me the " when did you start taking credit cards?" a couple times a year.
 

99Roadking

Member
Joined
May 5, 2012
Messages
55
Reaction score
11
Points
8
Location
Boone NC
I ordered two of the 12 foot tall flags that go on a straight pole that says "WE ACCEPT CREDIT CARDS". Also if you have a Facebook page make sure you put it on there or any other social media site you may have. I was told it would take 4 months but we were up in probably two months. You will find out quickly that people were passing your car wash to go to the ones that accepted cards before you. With I had done it sooner.
 
Top