Hydro-spray Rainmaker help

[amandersen]

Hello all, I’m new here. I purchased a car wash in a small town about a year ago and have so far been able to learn and fix all the problems I have had but the latest has me stumped. my auto bay has a rainmaker unit and it appears the backup battery in the plc went dead. When the lost power and then came back on all settings were cleared and set to zero. I can get everything to work except the tower will not move. I can manually move the tower by holding the tower move button and it will go all around and then send it home but it will not move when running a wash. Sorry, but I know very little about electronics of the beast all works.

I guess the question is 1st would anyone know what setting I am missing here? I do not have any kind of manual for the unit either, I found an old hydrospray manual online for a different unit and was able to steal some of the default settings. Would anyone have a copy of a manual they would be willing to send? I just don’t know what to do at this point. I have talked to hydrospray, but they couldn’t find anything or been able to help solve the problem so far. I’m sure it’s a simple fix but after 3 weeks I’m throwing in the towel.

Thanks, Aaron

 

[Jsshac]

Is this a fixed rail or adjustable carriage?

 

[amandersen]

There is a carriage system as well that travels front and back.

 

[Jsshac]

What state are you in?

 

[amandersen]

I am in west central Iowa.

 

[Jsshac]

I am in west central Iowa.

Sent you a message

 

[Bricks]

Hello all, I’m new here. I purchased a car wash in a small town about a year ago and have so far been able to learn and fix all the problems I have had but the latest has me stumped. my auto bay has a rainmaker unit and it appears the backup battery in the plc went dead. When the lost power and then came back on all settings were cleared and set to zero. I can get everything to work except the tower will not move. I can manually move the tower by holding the tower move button and it will go all around and then send it home but it will not move when running a wash. Sorry, but I know very little about electronics of the beast all works.

I guess the question is 1st would anyone know what setting I am missing here? I do not have any kind of manual for the unit either, I found an old hydrospray manual online for a different unit and was able to steal some of the default settings. Would anyone have a copy of a manual they would be willing to send? I just don’t know what to do at this point. I have talked to hydrospray, but they couldn’t find anything or been able to help solve the problem so far. I’m sure it’s a simple fix but after 3 weeks I’m throwing in the towel.

Thanks, Aaron

Can you select a wash and post a picture of your HMI screen? Have you tried a test wash without a vehicle? I have the same machine and the same pLC battery issue so I can go through the screens and tell you what they read.

 

[amandersen]

Thank you all for the help! I talked to Jsshac on the phone this morning and he got me running again. Bricks, I haven’t found the battery location yet. Any chance you could point me in the right direction there?

 

[JLanman]

Thank you all for the help! I talked to Jsshac on the phone this morning and he got me running again. Bricks, I haven’t found the battery location yet. Any chance you could point me in the right direction there?

Have you reached out to Hydro Spray?
I believe they service these units

HydroSpray

With sound design and rugged durability for over 30 years, our commitment to better products is quality you can trust.

www.hydrospray.com

 

[Bricks]

Thank you all for the help! I talked to Jsshac on the phone this morning and he got me running again. Bricks, I haven’t found the battery location yet. Any chance you could point me in the right direction there?

Should be on your left while looking at the pLC in the cabinet.

 

[a1rock]

Mine has a note about that it will lose all its programing if you lose power and the battery is dead. Dont know if that is the case, but we were pretty religious about replacing the battery yearly. I just tore mine out to replace with Petit if you need any parts. Rainaker is nightmare to get support for. Make sure you clone your computer or you will be down for a few months if it blows up for some reason or gets a ransomware attack like ours did.