What's new

Internet Issue and Water on the Selector box

Joined
Nov 13, 2017
Messages
315
Reaction score
15
Points
18
Location
Calgary
Hello, I had a customer who soaked our collector box and it stopped working. I reset the board by removing the power and its all good now. But our entire car wash internet goes down and come back again. Can these be related?
 

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
16,665
Reaction score
3,946
Points
113
Location
Texas
What kind of box and controls? Is the ethernet hard-wired?
 
Joined
Nov 13, 2017
Messages
315
Reaction score
15
Points
18
Location
Calgary
I think our box are from Hamilton Manufacturing. The Credit Card readers are hard wired through a network cable to a modem, and that modem is connected to our Internet Provider modem. all pics attached. Those are bay# on our modem. we have 5 wand wash bays.
Our internet is very slow and it disconnects once every hour. I really think this is problem from the internet provider side that the bays machines creating it.
 

Attachments

Last edited:

MEP001

Well-known member
Joined
Aug 30, 2007
Messages
16,665
Reaction score
3,946
Points
113
Location
Texas
I hope you've changed the default login info on your modem since you've just posted it on the internet.

The box is Coleman, used to be a Swipe 'n Clean system. The CC hardware/timer is part of the Hamilton D.A.N. system with DTI timers. It's not likely your internet issue is from the water sprayed in the box, since the DTI unit would have gotten wet and shorted out.
 
Top