Is someone stringing my changers?

[Sequoia]

I converted to dollar tokens shortly after purchasing my wash and I haven't had any noticeable problems with people messing with the changers.

However, on the last money collection I found several odd things all at once-- a "remnant" of a $1 bill (only about a 1 1/2" strip of bill along the edge), a $1 bill with scotch tape on it, and a $5 with a staple in it. (The bill counter found the staple.)

Is this enough to conclude that someone is fooling with the changers, and, if so, what would you recommend?

 

[Randy]

What kind of changer is it and what validator are you using?

The only way to know for sure is to keep a count the coins going out of the hopper and count the bills coming into the stacker/bill box. If you?ve got more coins going out than bills coming in then I?d say you?ve got a problem.

 

[pitzerwm]

Sounds like you have a moron trying to string it to get tokens.

 

[Sequoia]

Changer

I have had someone using the vending machine to turn $1 tokens back into 4 quarters. Maybe they try to string a token then change it back, but that seems like a lot of work to me for small $$$.

I turned on "force vend" on the vendor so now it gobbles the $1 token and requires that something be purchased, lol.

 

[Twodose]

Yea, what kind of changer and Validator?

 

[Sequoia]

Changer

It is an American Changer with Mars validator. Model AC2225.

 

[Kevin Reilly]

Duane,
The only way you're going to know is if you do an inventory of your tokens put into the machines and match it against the currency and counter on the changer.
As you know, we do this on each empty-out and keep a running total. If we happen to have a busy week we have spare bags of 200 tokens we drop in our changers as needed and leave the empty bag in the changer so that we know that changer has been added to.
It takes time, but we know immediately if any one has been screwing around with our changers.

 

[MEP001]

It is an American Changer with Mars validator.

Someone may have tried to string it and left evidence of the attempt behind, but I still haven't heard of a confirmed case of a Mars being strung. I would have to doubt you've been - we replaced all our XE's after being strung, and the bill counts are verified against the hopper counters and ACW reports each week. They aren't stringing the new Mars.

 

[JMMUSTANG]

Why not put a small dot of finger nail polish on your tokens and see how many of them your getting back daily in your vending machine.