Kleen Rite How Could You?

[MEP001]

I know big box stores "RTV" (return to vendor) stuff that customers claim is defective. I am guessing they move a volume of products and have the leverage to tell mfgrs to eat it and take a credit. It would seem KR could / should have the same leverage with suppliers.

Kleen-Rite's internal policy is to issue a refund of a defective part only after they get their credit back from manufacturer. Their profit margin is too low to eat the cost of defective parts.

 

[Waxman]

kleen rite remedied the problem and my order arrived the day after i ordered it.

thanks kleen rite!

 

[Twodose]

forgot to quote "getnbusy"

I had this problem a few years back, and the antivirus i had on my machine at the time was removing the whole email because it had an attachment, usually the antivirus will just remove the attached file.