Kilworth Car Wash
New member
Do I need a broker? Or how does shipping to Canada work?
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Kleenrite Alternative
- Thread starter Bcarter76
- Start date
Do I need a broker? Or how does shipping to Canada work?
Overachiever
Active member
Curious what kleen rite would do if you chargeback their mistakes, wouldn't want to lose the ability to buy from them but it is pretty crazy how much effort they make you put in to fix an issue. Seems like they hold my money ransom for months if they send me a defective product, like next time they send me broken stuff I'll pretend it works I guess, return process is probably faster.
Once I made a mistake and ordered the wrong item and sent them back but they claimed they only got like half of them back. Pretty sure I just gave up on that one after hounding them for months.
Another time they only gave me 12.5% off for the monster soap sale instead of 25% off, figured it out when quickbooks wouldn't balance. Took an ungodly amount of time to fix that as well.
Once I made a mistake and ordered the wrong item and sent them back but they claimed they only got like half of them back. Pretty sure I just gave up on that one after hounding them for months.
Another time they only gave me 12.5% off for the monster soap sale instead of 25% off, figured it out when quickbooks wouldn't balance. Took an ungodly amount of time to fix that as well.
Undertaker II
New member
Its best if you have your own broker to get the best rate otherwise UPS or whomever they ship with will do the brokering for you and it will cost you a lot more money. I usually try and only put a big order once or twice a year to make it affordable.
Kilworth Car Wash
New member
Okay great thank you!
I have had returns stretch out for 2-3 years with them. Once they claimed I never sent the item back to them. Good thing I keep all my UPS tracking numbers.
JForest
New member
