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My first equipment strike

gomerpyle

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Jun 23, 2023
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Customer calls me today and says he needs a refund because the washer stopped on him. I go to reset the machine and notice he completely knocked the drivers side gantry off the track.

Watching the video he was too close to the passenger side and the brush hit his truck. So he backed up while turning his wheel and pulled the wheel scrubber back forcing the opposite side off the track. Yes I did notice the piece that is suppose to hold it on the track is gone:(

The service company I use was able to talk me through how to get it back on and run a quick test. Any way just posting to vent or maybe brag that I was able to fix it myself;)
 
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