pitzerwm
Active member
Recently a distr. of one of our sponsors called me and talked to me about a problem that had developed between the distr. rep and him. There had been some letters and it appeared that the President of the manuf. had blown it off thinking that the distr. rep had taken care of it. There was misinformation and hard feeling all around. One phone call to the President bringing this to his attention ended up in everyone winning.
It got me to thinking about how these things happen and how everyone loses when things are left unsolved. So a suggestion that I came up with is that as a distr. or a customer you should communicate with the President of the companies that you deal with from time to time, with info, successes, suggestions etc. so that if there is a problem or miscommunication, they have more motivation to get more involved in the issue.
It got me to thinking about how these things happen and how everyone loses when things are left unsolved. So a suggestion that I came up with is that as a distr. or a customer you should communicate with the President of the companies that you deal with from time to time, with info, successes, suggestions etc. so that if there is a problem or miscommunication, they have more motivation to get more involved in the issue.