Well I must say that I've been pleasantry surprised by the quality of responses to some of my inquiries, so I thought I would try this one. My wife and I are looking at doing a refinance on our home and Quicken advertises some nice info. It's nice however until you start filling out the forms and reading all the fine print. So a two question request: 1. Anyone done a loan with Quicken, and what are your feelings. 2. Any suggestions on a local human to do this with?