bobcat9095
Member
Brand new Edge is getting an HMI comm fault daily. I’ve reseated the power strip on the Ewon and tightened all wire to PLC 1 and PLC 2. Anyone else with this issue?
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Razor Edge fault
- Thread starter bobcat9095
- Start date
Waxman
Super Moderator
If it's brand new shouldn't the distributor be handling this issue?
bobcat9095
Member
They are involved. Problem is they are 4 hours away and this problem is intermittent.
Waxman
Super Moderator
This is directly from the WashWorld manual. Code 53 HMICOMMS fault this code occurs if the wash view screen loses communication with the PLC. Cycle the power on the UCC to see if the fault clears. Check ethernet connection between the wash view and the PLC. Replace as necessary. Contact WashWorld tech-support if ethernet cord replacement does not solve the issue.
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bobcat9095
Member
Yep. Done all of that. Wash World thinks the HMI might be bad. Trying one more thing before they send a new one.
Waxman
Super Moderator
Any update on this?
bobcat9095
Member
They are swapping out the HMI today. We’ll see what happens
Waxman
Super Moderator
fixed? update?
bobcat9095
Member
Fingers crossed. New HMI and haven’t had that fault since.