the original floor was steel and worked terrific but 2 years ago we tore it up and replaced it. The company used 1/2" plastic with 2 feeder lines going into the bay. the bottom line is when the temps go below -8 the bay freezes up and you wouldnt know there is a coil in the floor. we have uped the temp to 140 and reduce flow to another bay and it is better but pretty much frozen up. Anybody have any knowledge on this matter?
IMHO, your installer was probably used to installing radiant heating in a building, not in a car wash. You are facing a flow issue - the fact that forcing more fluid thru the tubing by restricting flow in another bay "makes it better" tends to support this.
Again IMHO, 1/2" tubing typically does not carry sufficient volume to efficiently deice a bay. A minimum of 5/8" tubing should have been used, I personally design deice layouts using 3/4" tubing placed 12" on center.
That being said, depending on the length of the individual loops within the bay you could try to upsize your circulating pump to force more volume thru the system.