Rowe BC-1400

[pattiiewack]

Hello, We have 2 Rowe BC-1400 after they was updated to take the new $5's
it now rejects $1 bills the code reads REJECT E . It will do this on and off all day. Can you tell me what to do ? The book tells you to replace so many things and I can't see why it was was working before it was updated.
Thanks

 

[Jimmy Buffett]

Yes. Replace the Rowe with Mars. You can probably sell the Rowe validatores and power supply for almost as much as the conversion kit. That is the single best upgrade that I have done to the ss side of my business in 7 years.

 

[Randy]

I concur, replace the Rowe changer guts with a Mars validator system and you’ll be much happier and a whole lot less frustrated.

 

[Mr Frank]

Call Rowe tech support at 1-800-669-7693
The problem is probably in the VR/VT cell, try cleaning that
How long has it been since the transport/validator has been reconditioned?
It probably has nothing to do with the update
I like the Rowe stacker that separates the ones from the other bills
I asked Rowe to respond to this
Do you use any cleaning cards?, two types: sticky strip and alcohol based cleaning card. I dont think this will help this problem.
Let us know what you do.

 

[pattiiewack]

Call Rowe tech support at 1-800-669-7693
The problem is probably in the VR/VT cell, try cleaning that
How long has it been since the transport/validator has been reconditioned?
It probably has nothing to do with the update
I like the Rowe stacker that separates the ones from the other bills
I asked Rowe to respond to this
Do you use any cleaning cards?, two types: sticky strip and alcohol based cleaning card. I dont think this will help this problem.
Let us know what you do.

Thanks we do clean them with both. When I put the old chip back in it will work great but then can't take the new $5. I have sent the piggyback back and have news ones after they was put in the same thing happen Reject E
will do this just to the $1 bills. Think we will sell the machines and go to some other kind of machines .
But I will call Rowe in the morning and see if they can help .
Thank you

 

[hi_eric]

Thanks we do clean them with both. When I put the old chip back in it will work great but then can't take the new $5. I have sent the piggyback back and have news ones after they was put in the same thing happen Reject E
will do this just to the $1 bills. Think we will sell the machines and go to some other kind of machines .
But I will call Rowe in the morning and see if they can help .
Thank you

Hi, I know this is an old post but was hoping you got an answer on this issue pattiiewack? I have the same problem

Thanks,
Eric

 

[Randy]

Like said back in 2010, replace the Rowe changer guts with a Mars validator system and you’ll be much happier and a whole lot less frustrated. Rowe is still having major problems.

 

[MEP001]

Hi, I know this is an old post but was hoping you got an answer on this issue pattiiewack? I have the same problem

Thanks,
Eric

You can send the transport in for repair, but you'll need a backup transport because you'll usually be sending one in for repair at least once a year. For the cost of one repair and a used transport you can convert it to a mars acceptor and it will work ten times better. There are a few types of conversions, IMO the best is the Etowah Valley one that eliminates the computer.

 

[hi_eric]

You can send the transport in for repair, but you'll need a backup transport because you'll usually be sending one in for repair at least once a year. For the cost of one repair and a used transport you can convert it to a mars acceptor and it will work ten times better. There are a few types of conversions, IMO the best is the Etowah Valley one that eliminates the computer.

Thanks so much, all. I'm thinking of getting a Standard changer to replace it.

Cheers,
Eric