teamplex65
Member
Our Hamilton Goldlines were strung last night.
Changer appeared to shut down immedeatly when they tried it and didnt dispense any change.
2 Minutes later I get a notice that the East Auto hopper is empty. 2 minutes after that I get notified that the West hopper is empty.
This morning when i arrive I notice the East auto has a $20 credit, but no $20 bills in the acceptor.
2 questions
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1. During normal use the hoppers seem to go to a "hopper empty" status when there is still about $125-$150 $1 coins in them. For that reason we keep about $250 in there. Today each hopper had only around $40 in them each!!! Explain that to me.
2. I understand how they did it. They inserted the strung $20 bill and pressed the refund button. I went into the DAN system and have turned the "Refund Button" to "Disable". I tested it with a $1 bill and it would not refund my $1 in the form of coin. Will this be a workable solution to stringing? I assume it will still return overpayments when a wash is selected and print the receipt when pushed. It would take them much longer now to insert a $20 bill select a wash and receive change. Then start the wash and purchase another one via stacking. Robbers are too lazy to go through all of that arent they? Will my disabled refund button do the trick in stopping this or is there a way around it?
If you know a way around it, please PM me, we dont need the bad guys reading this forum learning tricks (even though they probably already know the answer)
Thank You,
Steve
Changer appeared to shut down immedeatly when they tried it and didnt dispense any change.
2 Minutes later I get a notice that the East Auto hopper is empty. 2 minutes after that I get notified that the West hopper is empty.
This morning when i arrive I notice the East auto has a $20 credit, but no $20 bills in the acceptor.
2 questions
--------------
1. During normal use the hoppers seem to go to a "hopper empty" status when there is still about $125-$150 $1 coins in them. For that reason we keep about $250 in there. Today each hopper had only around $40 in them each!!! Explain that to me.
2. I understand how they did it. They inserted the strung $20 bill and pressed the refund button. I went into the DAN system and have turned the "Refund Button" to "Disable". I tested it with a $1 bill and it would not refund my $1 in the form of coin. Will this be a workable solution to stringing? I assume it will still return overpayments when a wash is selected and print the receipt when pushed. It would take them much longer now to insert a $20 bill select a wash and receive change. Then start the wash and purchase another one via stacking. Robbers are too lazy to go through all of that arent they? Will my disabled refund button do the trick in stopping this or is there a way around it?
If you know a way around it, please PM me, we dont need the bad guys reading this forum learning tricks (even though they probably already know the answer)
Thank You,
Steve
