That would fit better with what they told me.
When you combine large ticket items with your small ($1.00 or so) your merchant fee is much lower. Stand alone $1.00 swipe without also washing or large ticket add-on averages 22-28%.
I had no way of determining actual data for this so what I did was add CC to half the bays. Most places have some that are busier than others usually nearest the entrance. After a few months i decided to do the rest of the bays and now have done 4 vacuums. I think the biggest game changer is "Count Up" In a decent month the Credit card receipts are more than enough to cover the entire cost. So, put it in other terms. lets say you had a vacuum that functioned perfectly but was beat up so it looked bad. Now let's say that vaccuum took in $1000 a month but would cost $2000 to replace with something that looked great and perhaps would get you only 10% more in income. Would you do it. Of course you need to figure all in costs like timer upgrades, internet connection etc.
I don't have any real data but my guess is that most of our cc users were converted from cash. The average ticket price is higher and we are currently using it with count down. The perception is that it doesn't feel like real money to some so they are willing to spend more than if they had to use their cash. Before we put them in we had a fair amount of customers that (after talking to a lot of them) would pull away after seeing that it was cash only. What businesses do you go to nowadays that you can't use cards? Probably none.
Not with Cryptopay (Hamilton D.A.N. so the fees are about as high), we saw spending shift to about 25% card in the first year with only about 10% loss of cash income in the first two bays we tested. I've watched surveillance video and counted cars washed and used the data to see what was spent. CC users spend 35% more per car washed than cash users.
I did the same by setting the CC start time 25¢ higher than cash startup but give the same time as cash. That eats up most of the processing fees.
