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Water Softener Problem

washman2016

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I have a dual tank system. Tank 1 is putting out hard water around 10. Tank 2 is working fine putting out 1 or 2 hard max. I have watched it cycle 3 or 4 times and all cycles look to be working fine. I put new resin in both tanks in 2018. Can the resin in a tank get stuck and not clean? If so how do I clear it?
 

Buckeye Hydro

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I assume you mean a twin tank alternating softener, right?

So you've put Tank 1 through a manual regen and each phase of the regen is working properly?

Have you done any maintenance on the softener valve? What valve(s) do you have?
 

kentadel

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Super busy last 2 days and I had similar issues with 1 of my 2 tanks. My problem was 1 valve was leaking. I didn't hear the leak because of the constant noise in the equipment room. I keep a spare valve disc kit on hand for that reason. 34 year old Ecowater system that will likely get replaced as I am adding a 2nd inbay soon.
 
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