Good customer said "whiteish stuff" came outta TC

[soonermajic]

Really good customer said some whit or tannish stuff came out in flakes, from my TC, for about 10 secs b4 turningthe normal green color. Showed me pics pf their wheel well, real noticeable, & paint (not very noticeable).
Any ideas?

 

[washnshine]

Did it cause any damage?

Maybe caking/powdering or drying of the product somewhere in the lines and the initial air pressure form that cycle pushed it out?

 

[soonermajic]

It is stuck to the car's paint & wheel well like crazy, & won't come off.
We looked at the camera, & he doesn't act surprised or crazy, when it supposedly comes out. Matter of fact, he just keeps washing mats & the car. It was a detailer, washing for another customer...
I think they ran over something like Liquid Nails, or similar, & trying to pin it on us

 

[soonermajic]

This is some we picked off the tire...

 

[OurTown]

That looks too big to come out of the wand tip. I'm calling BS and I bet you are correct about running over something like caulk.

 

[Flex- Wand]

Show then your clean chemical tanks lines what do you think,, how come the chunks didn't plug the orffis or tip ?

 

[JMMUSTANG]

First thing in the early morning I would turn that bay on and see if you have any issues and take a video.
Then check each bay taking a video of each bay.
I believe he ran over something that caused that.

 

[Greg Pack]

Is that stretchy? If so that didn't come out of the chemical. as mentioned, no way that came out of a tip either.

 

[washnshine]

This is some we picked off the tire...

Now that I see the pic close up - no way that came out of a wand tip or could have made it through and smaller orifices without plugging. From the first description I thought it came out and only dried further once it got on the car. That did not come out of a wand.

 

[mgmtoo]

Ran over freshly painted lines in the street!

 

[soonermajic]

Ran over freshly painted lines in the street!

Could be, but they live in Country. So we figured some Liquid Nails, or something like that. But, they must know it was them,ad they haven't been back

 

[Waxman]

That's paint they ran over in the street. Whether it's guideline paint, latex house paint etc., it is something they ran over while driving, not something that came from your wash.