Mars VN 2511 bill acceptor error

[sparkey]

I have a mars VN 2511 bill acceptor that is giving an error of 3 flashes of the led which means "needs cleaning". I cleaned the bill path, and reset power to the unit. I still have the same error. Any suggestions?

 

[MEP001]

When they quit working like that I just replace them. There's a seller who lists them refurbished on eBay for $175, they last as long as a new one and I've never gotten a dud. I should probably try to contact him directly to see if he'll discount me with a repairable exchange.

 

[Randy]

You've got a bad LED board. The only thing you can do is replace it or send it in for repair.

What are you using it in? The VN2511 is kind of an odd ball validator.

 

[sparkey]

You've got a bad LED board. The only thing you can do is replace it or send it in for repair.

What are you using it in? The VN2511 is kind of an odd ball validator.

I am using it in a soda machine. The odd thing is I went in today and the error light is not flashing anymore and it is accepting bills just fine. Do these things go through some kind of a sequence after you clean them before the error will clear?

 

[MEP001]

No, it's probably going bad.

 

[Randy]

I am using it in a soda machine. The odd thing is I went in today and the error light is not flashing anymore and it is accepting bills just fine. Do these things go through some kind of a sequence after you clean them before the error will clear?

No they don’t go through some kind of a sequence after you clean them before the error will clear. The cleaning error will come On when the validator senses to many bill rejections, once you clean the validator the error should go away. When you cleaned the validator did you also clean the upper LED Housing and the prism on the stacker? How old is this validator? When was the last time it was serviced? I'd send it in for service, replace it or get a spare. I don't have any 110 volt VN validators or I'd send you one to try.

 

[sparkey]

No they don’t go through some kind of a sequence after you clean them before the error will clear. The cleaning error will come On when the validator senses to many bill rejections, once you clean the validator the error should go away. When you cleaned the validator did you also clean the upper LED Housing and the prism on the stacker? How old is this validator? When was the last time it was serviced? I'd send it in for service, replace it or get a spare. I don't have any 110 volt VN validators or I'd send you one to try.

I clean everything when I have these validators apart. It has been serviced about a year ago. I haven't had any problems since. I will probably just let it go until it dies. The pop machine sits next to the changer anyways.

 

[Randy]

I clean everything when I have these validators apart. It has been serviced about a year ago. I haven't had any problems since. I will probably just let it go until it dies. The pop machine sits next to the changer anyways.

How far apart did you take it when you cleaned it? All you should have to do to clean it is remove the lower transport clean it and then clean the upper LED housing. If it's working now I think I'd probably just let it run until it didn't work anymore then worry about it.