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Good to know. My only beef would be having to switch cc processor to WorldPay. Chase is much easier and customer friendly

So yesterday I was able to track down my gremlins. I followed the wires from the LP wall units to the pump stand. The wires on to LP systems had slipped behind a metal pipe and were pinched between the wall and the pipe. They were not easily visible without tracing them with my fingers. The...

Hamilton has made a similar exclusive deal with WorldPay for their new chip ready swiper. When we used the new reader it did not work all the time so we reverted back to the basic swiper which processes cards faster. We were also able to switch to Chase who has much better service and lower...

Maybe it is due to the very high water pressure used by the Petit? One day I will go out of my way to find a Petit to test on my car.

I think if using say twice the amount of chemical presoak applied on one pass and adding dwell time was as effective as the two step process more people would be using that approach. Then again maybe no one experimented with that approach. For those that use a Hi / Hi two step approach perhaps...

Cool video. A few observations nice Pre soak coverage. Arm seems far away from car which I am guessing is by design/programming because the zero degree nozzles make so much noise when they hit the car. Wonder if customers get out of their car to see if paint has been removed. It seems...

You may be onto something. I need to check the entire cable as the installers really tightened down in the zip ties along the wall. The way I initially fixed the issue was to disconnect the wire at the Air Logic LP wall unit. Perhaps a ties has cut the wad of cables at some point as all the...

I am going to ask for a few east coast installs as I think there is one in PA later this month.

Timing is such that we have a similar situation. Our box is a Kleen-Rite pump stand, started all of a sudden after working fine for 4-5 years. The small glass fuses used by our stepdown transformer are getting hard to find - had to go to three Home Depots to stock up on them. I can post a...

Losing the LumenArch is not a big deal as the LEDS do not seem to last too long from what we see. Curious to see how it cleans cars and if there is a noticeable difference or if the nozzles are more for show....

When you do the math with any option check that the advertised fee includes E-XACT fees too. Sometimes cc processors tell you their fee and omit the underlying infrastructure processor fee from e-xact, sometimes it is included in the number they promote. We have been surprised in the past when...

The new stainless steel gear boxes on the razor (an upgrade option) look impressive. You notice the parts that were changed to SS immediately.

Jim and his team (from Etowah) was at Nashville so I would give them until Monday to get back to you. That being said he is hard to reach.

Do not know answer. They were lightly staffed in comparison to other companies. Ended up talking to the wife of one of their key people (all hands pressed into action). She did a yeomans job answering questions but not the same as talking to someone with all the info. The bill recycler is a...

Mine are….. learned how to allow my iPhone screen to auto rotate from portrait view to landscape view that CryptoPay has no plans to integrate the swiper and tap as they see the swipe totally going away and that all cc will have WiFi embedded within the next three years. that CryptoPay now...

I assume everyone who has a Commander is still happy with them? We are upgrading from GL to Commander for the added look and functions as we have Hamilton DAN & Hosted Solutions too. Will be selling the GLs (2) whenever the Commanders show up. I hear at the show that finding a GL is hard as I...

It was not just that educational speaker pitch. The ICA organizers did a poor job with the sessions. The Highlight speakers were often good speakers, some very good, who got a clear concise and well conceived message across in 15 min. Too many of the educational sessions were just sales...

Interesting. The current price per machine is $599USD. Supposedly they offer count up too. I was told the fees are exchange rate plus 75 basis points. Although their website says 92 points. If they fail often that is a show stopper. Thx

At Nashville show. Looking for a CryptoPay swiper replacement that offers swipe chip tap and a app payment solution. Swipers will become a bigger risk as all cc go to a chip. Looked at nayak but do not want to pay $10’per machine per month for cell service for each device. I see Monex a...

Hamilton app. You can control and own your data.