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Wax, We'll call USA Tech today and see what we can do to get them moving and solve the problem. Uncle Sam :)

We have received quite a few calls in the last month from ShurVend operators that tell us the vendor won't take any coins or bills while all the indicator lights are on steady (which is good). After a few questions we ask them to check pricing for any selection to see if it is correct in the...

Waxman, Did you receive any communication from USA Tech about your problem with the e-Port? You may have week signal in your area for the e-Port and may need a high gain antenna. Let me know. Uncle Sam

We think we finally have the LED Chasing Light Modules designed so an initial installation by us or a retrofit for a vendor in the field would be easy to do. We have learned much more about how LED rope lights work and how their technology dictates how they are put together. We had to move the...

carwash27, Why just drinks in a vendor. Why not all your car wash products vending plus the cokes and drinks all in one secure and weatherproof place. Gift cards, token packs, and token note packs can be vended too. Uncle Sam :)

Rudy, You have eliminated many questions by changing the parts of the system that you have already done. My idea is that the air is reasonably cold where you are located, so when high pressure air to drive the pumps expands (exhausts) from the pump it gets even colder and forms ice with any...

Waxman, Enjoyed talking with you yesterday to learn the CC is working. The Pass Card mag stripe may have gotten corrupted somehow since it won't work. Call USA Tech about the Card and see what they can do for you. Jim @ ShurVend :)

Waxman, We have an e-Port on a vendor here in the warehouse that we can try to duplicate the trouble you are having. We need more information about how the vendor is acting before we can pin point the trouble. Does the vendor vend when bills or coins are used? Does the pass card work? We...

Ric, If the cost of repair is 40-50% of the cost of a new one, buy a new one. Technology changes so fast that you are best serviced with the latest technology. Uncle Sam

Waxman, When we get the whole system put together for a pix, you will get a video of how it looks. Uncle Sam :)

That should take care of the “Sore Thumb” attractiveness and the security of the rope lights. The 3rd leg to level the stool is the pricing. We are going to try pricing for this package beginning @ $199.95 as a retrofit on security cage/vendors that are already installed. We are going to...

The design of adding LED chasing rope lights to our vendors to make them “Sore Thumb” attractive, inexpensive (good pricing), yet secure from the “souvenir hunters” has been very challenging. We are now on about Version 4 trying to produce them so all 3 of the above criteria are met. Getting 2...

All government entities are short of money these days so they are trying to “greenmail” (b---kmail, I say) operators to get the fees necessary to make the city (in their eyes) “more beautiful”, or upgrade the roads, sewers and water systems. Naturally many operators just said “forget it”. I...

I got tired of watching all the “bowl games” that are now available on TV, so I decided to look back at our results for this past year. The previous year we set some goals for ShurVend and were very happy to “Post” on December 31, 2008 that we had made our sales goal as well as other goals...

John, ShurVend already has some customers that "bundle" various products together and then vend them at a discounted price. You just have to find out what products customers will buy in a bundle. It may be different for each wash site. I would think a glass cleaner, AA protectant, and a...

I’m taking a few minutes to write this Blog and to reflect on this past year. We (ShurVend including Leslie and Paul) have certainly had our ups and downs, but new ideas from customers has lead to creative projects that have kept us focused on getting better at designing and building our...

We tested another larger shammy from a different source trying to put together a larger size shammy in a vending package with a lower price point than the $3 that we offered originally. This test turned out very badly because the sham material did not perform as it was advertised. We don't...

We have more and more operators deciding to vend Gift Cards or VIP Cards out of their ShurVend vending machines for prices that range from $25 to $100 each. We think that this is a terrific marketing idea for both the operator and the customer. If a credit card system was installed in the...

A Customer wanted to install a new vendor at an older wash to replace 4-- drop shelf vendors that were installed on a concrete base constructed years ago. The city would not let him remove the concrete base and replace it with a full size vendor; that was against the city ordinances. The...

It is very hard to “picture” what a wash site looks like when a customer describes his/her facility to us over the phone. If we can see your wash site from a “Eagle’s perspective” and again from the ground at street side, we can understand your situation and suggest the best location to install...