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ShurVend will be in Booth #1372 on the above dates with some new features that can be installed on our vending machines and a new model. The Wickets RF system from IDX will be demonstrated as a cashless smart card vending option for vending products. Also being shown for the first time at...

My allotment of free passes the Orlando Expo has been used up, so I'm done. There may be some other exhibitors out there with some. I think Bill may still have a few. He helped with with 2 yesterday, but today is another day. See many of you in Orlando. Uncle Sam

MEP, I checked with the Ra-Lock people and Medeco keys are not supposed to be copied by anyone but the supplier. If they are being reproduced in your area then it looks like someone bootlegged some Medeco key blanks which is certainly possible. Nothing seems to be fool-proof! ShurVend does...

There is one last record that we make and that is our daily record of phone calls both incoming and outgoing, who we talked to, action, and what we are doing in the fabrication, ordering and shipping of our vendors. It is a great amount of paperwork, but it allows us to service our customers in...

We get calls from our customers from time to time asking if we know which key they used to open the vendor, cage or bill/coin cabinet because they had keys stolen, lost, or broken. Many are very surprised when we can tell them exactly which keys they have in their vendor model. We use high...

The new software version in our ShurVend vendors allows us to operate a bill validator only or a bill validator/credit card combination. Prior to this version the vendor always required a changer to be installed in the vendor to give change. Now we can price selections in $1 increments and...

One of the features of the ShurVend line of vendors is the ability to change the tray columns to sell a different mix of products as new products hit the market place. We have no problems with each operator doing this to maximize the space in the machine. However there are certain procedures...

I know, I know: this is the capitalistic, American, private enterprise way!! My only disappointment is that some companies sell knock-offs they know are not the same quality and these companies make no attempt to service them after the sale. The only way for those of us who do R&D to stay in...

Vending Blog #4 Customer Service--Quality Products versus Knock-Offs I hope the forum readers will indulge a pet irritation of mine and a little ?venting? on my part!! Innovative product development to satisfy changing consumer demands in almost any industry has to be a company priority to...

We went down to Arlington, (Dallas) Texas to show our new Half-Pint 18 selection small vendor (front or rear load). Sunday (24th) the traffic was kind of slow, but Monday was a good day for attendees (exhibitors had free Expo passes to give away for that day). This show is mainly for the...

Prabably be 3 of us, Bill. Uncle Sam

The trend toward a ?cashless car wash site? is moving ever closer to reality with many proprietary card systems being offered for IBAs, wand bays, and vacs by suppliers. The new technology of a computer-controlled Vending Center at a wash site is no exception to this trend. National credit...

Tony @ IDX found a timing bug in the Wickets firmware, emailed the fix to me, installed it in the MDB interface in the vendor, and tested it to make sure it works. It does, I'm happy, Tony's happy, IDX is happy, and you will be impressed when you see it at the SCWA show in a few days. See you...

Bill, Got this one this morning same as Jim. Uncle Sam

Mustang, I tried to get David @ Wash Gear to do the interface between my MDB system and their credit card for a couple of years now, but it has not been done. As MEP said putting a credit card out in the vac area can be done with a ShurVend machine either by wireless cell phone or an ethernet...

Mustang, The best I can offer you is our small 18 selection vendor. It is too big to go into a bay wall. There are already 5 column drop shelf units in the market, but they still use quarters. We can put this small vendor into a secure kiosk type unit and install it in your vac area where...

Doug, The distance to the changer can be a problem when you want to encourage "impulse purchases". The "impulse" goes away if a customer has to walk very far to get change to make a purchase. You just have to make it easy for them to spend money. Uncle Sam

Doug, Regarding your quote "but the last 2 I installed I installed at a vac island." Do these electronic drop shelves do better sales than the others even though they are not near a bill changer? Or do you have another changer near the vacs? Uncle Sam

Much has been said and published about the gross sales per month of vending products at a wash whether from drop shelves or from the newer computer-based vending machines. In order to prioritize decisions about what new technology or equipment to invest in at a store site, one should know what...

Ric, I checked again on the ICA website and it seems the Basic Membership Pass to the show floor is the same as our Exhibitor "Guest Pass". The ICA seems to have "codes" for every kind of situation that calls for some kind of discount. It is all very confusing. Thanks for the email posting...