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Amen, Bill!!!! Don't mess with the company reps who always want everything to look rosy in their territory to higher management. Writing to the President/CEO usually gets some action on most misunderstandings or "bending of the story" from the self-interest of the distributor or rep. That is...

We ask that our customers understand that prices fluctuate constantly, technology changes very quickly, so please call us for current options and pricing on all of our vending equipment. We want to do the best job we can for you and this is the one of the ways we can do it. Our ?crystal ball...

The use of ?fuel adjustments? on freight invoices has been common for a few years now and we have had to accept the realities of the cost of oil. We received notification recently of a new wrinkle; a steel price adjustments from our vending machine manufacturer that goes into effect July 1. We...

Sequoia, I don't know anything about the Happ $5 programmer, but our Mars programmer has a series of plugs on it to fit the various Mars validators. The 6 pin plug is the MDB plug which you found in the ShurVend. I think the bill validators used in the American changer are either 110 vac or...

mj, Thanks for the input. I don't know that much about the hot drink machines as they are made today, but I have to think they are technologically better. I'm going to do more research before I try to do anything about this idea. I will put another post on this forum after I learn more about...

Thanks for all the the replys to my Thread. Didn't get too much encouragement to go into this venture even though I did get some private emails that were encouraging. I certainly need to do much more investigation before anything is going to happen, but there seems to be no hurry. Maybe...

John, I'm sorry you have to do all this ordering of products and restocking of the vendor! lol I have heard that complaint before. If you have trouble carrying the money to the bank, you can send it to me and I'm never to busy to deposit it! Thanks for the good report on the credit card...

Andy, The features that you suggested are already part of our vendor package whether it is the full sized vendors or the new small vendors that we make. We do appreciate your input and ideas on our products. That way we can learn what our customers or potential customers want and respond to...

We recently had a request to vend the big Armorall trigger pump bottles of Protectant, Tire Shine, etc in our machine. Tall selections are always a problem to vend because the tops tend to come out first and "bridge" against the glass or they drop straight down and stand up so the customer can...

Paul, Glare has always been a problem that we have worked to fix. We asked many prople, but can not seem to find anyone that can help. We do put extra lighting into the vendor which helps some, but no cigar! We are still trying to find a way to lessen the glare, but no fix yet. The soda...

JPRB, I installed one of the sheet metal coin chutes in a normal vendor; works just as good as the plastic chute. If you want to replace the plastic one with a metal one, the cost is $6.15 plus what UPS charges. We learn something new every day. Thanks for the info and we found a fix if you...

JPRB, Thanks for the info. I have had the same trouble myself over the years. Some clowns always think they can get something by sticking a screwdrive or ??? into the coin slot. I solved the problem by using electrical tape to wrap the coin chute so everything stayed together; never had any...

Eric, We don't have that much wind here, so we would never have thought of that. Every location has it own environment and special circumstances, so we appreciate knowing about them. Thanks, Eric; we'll put that into the "computer"! Uncle Sam :)

We had a problem with one of our early ShurVend Half-Pint rearload vendors that we made a service call to fix. We found the problem, made the fix, and everything is working properly again. We made the fix many months ago and incorporated it into the vendor design. The introduction of any new...

Bubbles, We are ready to help. Uncle Sam

MEP, Thanks for the additional info. The UV light coming from the fluorescent must be the reason the plastic lenses in the fixtures turn dark over time. They dark lenses block the light from the bulb, we suggested customers remove the lense and throw it away. The lack of heat generation will...

Our vendor supplier has just released new lighting systems for the vendor that are made of white LEDs. This is one of the latest trends in lighting because of the low voltage and low power usage. That should lower operating costs for power use by the vendor. We are waiting to see if the...

The ShurVend marketing strategy for our products from our first showing at the WCA Show in 1999 has been to sell directly to car wash operators so we could obtain their “feedback”, understand their "wants and desires", and to service them the way we would want to be treated. After all we were...

jprb, This vendor is about the same size as our ShurVend "51" and is a stand alone unit. If it is installed where people can drive up near it and park, I guess you could say it will operate like an ATM. It would not be a operation where a customer can sit in their car and have the drink...

Security for this machine will be a challenge to do and still make it look like a pleasing addition to the site. The “trash” factor is certainly a legitimate question to ask, but I don’t see that it is any different than the wrappers that car wash products are packaged for sale. I am not...