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Update. I filled it up and saw no pending charge whatsoever after I slid my card. So then I wondered if maybe it just wasn’t going to do a pending hold on that card and I slid a different one and just put a tiny bit more in my tank to see what happened. Still no transactions visible on my...

That’s always been my experience. I’m going to watch close today though when I fill up

Interesting. I have never noticed it hold anything after my transaction was done. I actually need to fill up my truck today. I’m going to pay attention and watch it in real time to see what it does. If purchases were made on Sat and Sun, would the same thing happen? The hold wouldn’t...

You really make your own sausage? I’m lazy. Jimmy Dean.

That was epic That was so educational. Thank you for that. And I apologize for not reading your original post closer where you already stated you had ended that line. I am definitely clinging to the “old ways” because they were so user friendly and easy to operate. Change is HARD. It...

Thank you for stepping into the fray! Insight like this is extremely helpful. I know nothing about your industry, so from my perspective it looks like a cash grab. Please chime in anytime you can help educate us self serve operators. I’ve been told many times over the years by our processors...

The last time I had a Washcard system was from 99-06, so of course it doesn’t compare to todays systems. I’m curious how different the system you have been running since 2015 is from what they are currently marketing (the Tap and App). If you look back at my original post, does it do the 5...

David, give them a call and ask them about those 5 criteria. Please post back here what you find out. I had Washcards original system starting 20+ years ago. It was a great product with great service. I’m sure their service is still great, their new product just has virtually none of the...

Great post, thank you! I actually had worldpay for one year (I didn’t pick them, my processor I loved was bought out after I had used them for 15+ years) and it was a terrible experience. I won’t go into detail on the issues I went through but I ended up bailing. I now have had a GREAT guy...

Holy crap. You mean there are systems out there that you can’t see what time the customer washed and what bay the customer was in? I would die. With Washgear I can see eeeeeverything. It is the easiest, most user friendly system ever. And I have never even thought about a kill switch on my...

Washcard does exactly one of the 5 things I listed (#3). We currently use washgear - going on 18 years I believe - and their product has been AMAZING. Now, with mag strips getting ready to be a thing of the past in the next couple years, we need to move to tap readers. I haven’t found any...

Guys. Does ANYONE know of a tap system that has the following features: 1). My car wash name shows next to the charge on people’s statements. 2). I get to pick my own processor. 3.). The timer counts up when a card is tapped until the customer presses stop. 4). The pre-authorization amount...

Sorry, i Sorry, I’ve been known to be unclear😄. I’m talking about Washgear. I’ve looked in to Monex and no way. I’m too spoiled picking my own processor, not paying any fees for the hardware, having my car wash name show on customers bank statements, etc.

3.5% sounds like the credit card “processing” fees that everyone has to pay, regardless of what equipment they use. I’m curious about the extra fees that Washcard takes.

Agreed. We are losing more and more transactions to people who leave because their mag strip isn’t working. We need tap now. I think you’ll be hard pressed to beat Washcard. Since I haven’t used their system since they started taking fees, can you tell me how much they take as a percentage...

We had Washcard the first 5 years of our operation and they do have a great product with great support. There were no fees tied to their product back then. When we decided to upgrade, the ONLY reason we didn’t choose Washcard was the ongoing fees that were tied to their new system. No joke...

They do fleet and loyalty and that’s been awesome for us. But they don’t have a tap option. We are starting to get desperate because our customers keep asking for it and more and more people have cards with mag strips that don’t work. But I can’t find ANY card acceptance hardware except for...

Washgear.

We had a processor for 20 years that we loved. Then they switched us to Worldpay (no idea why they changed). Worst year of my car washing career. I tried hard to like them and give them the benefit of the doubt, but wow. Way too many problems to list them all here - but needless to say...

We have been using WASHGEAR readers in all 3 of our car washes for 15 years (very harsh climate, butal winters, sweltering summers). 16 self serve bays and 2 automatics. They are absolutely the best. You own them outright and pay exactly zero fees to WASHGEAR. Being hardwired they are...