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I do have the surge protector installed. I tried powering down the whole unit, but that didn't seem to fix it. I share the phone line with the self serve bays, but have never had any problems with it. I use Etowah Valley's system on the self serve bays, and they quick start, then try to...

I'm still having problems with my credit card system on my Hamilton. Seems like everytime we have a storm, it sets the error for "credit card comm". I ack the error and it clears. Yesterday, I did the same thing, but did not receive my fax last night. I went to the wash today, and it said...

I would also like some info on doing this. I was told that it would save me some money. Please explain your comments "monitoring flame and making adjustments in reference to the weather" I could use a 30% savings! Thanks, Lighthouse.

I also tried to PM ScottV a few weeks ago about his Laserwash's, but didn't get a reply. Maybe no news is good news. Lighthouse.

I'm all for some help with loans and taxes, but they will load the bill up with so much pork for the special interest people that it will cost us more than it will help. A 5% tax break that costs us an extra 10% in taxes to pay for is just alittle inefficient. How about we run the government...

Went to the wash today and the ACW said that it was out of service. The IBA seemed to be fine and in the home run position. I reset the ACW and thought that it would clear it out like it normally does when the wash is broken down. Only this time it still said out of service. I messed with it...

I have been pricing new automatics the last few weeks and being new to the industry, have been suprised at the quotes I have been receiving. The quotes for having a new machine installed has been way north of that $74995 number. Crunching the numbers, I will pretty much get the return on my...

The sign would be larger than my entire building to cover what all the idiots could do. Lighthouse.

Thanks everyone. I will have to get with you when I get closer to reality. Jim at Etowah Valley has the new upgrade for the Hamiltons, and indicated that you could get it with or without a new display. I will have to check that out as well. Randy, I will be in touch with you when I get...

I'm in the market for a new IBA and would like to get some quotes on giving my ACW 4 a face lift. I would like to replace the clear panel, selection buttons, and the LED display. I currently use token notes that I would like to get reprinted, but I noticed that on the back of my door, that...

I wish the guy that built my wash would have heated the exit pad on the automatic and installed doors. I would also kill for a roll up door on the equipment room in the rear for unloading and stacking that pallet of salt. Just my 2 cents. Lighthouse.

At what point was that stupid saying invented, "the customer is always right"? Yesterday's society would never complain about 90% of what today's society does. I wish I still lived in a small town like I did when I grew up. That way, when that idiot washes out the nails in the bay, he has to...

I'm going to email Amanda and let her know that how she handles this problem may go a long way in retaining customers. If Jim gets the software upgrade completed and mailed out, everyone is going to be jumping ship. If BluePay makes it right with us, and they are competitive with other...

Yes, I am processing credit cards again. Problem is, I was told that the timer would store all the transactions and start processing them when the lines cleared up. Not the case. All the swipes that gave washes over the last week and a half, that could not reach BluePay, must be gone. I am...

I talked to Jim today. Everything will be changing soon. We will no longer be tied to BluePay. He obviously needs some time to get everything setup, but it's all in the works. Still need to get BluePay's problem fixed for the short term. Lighthouse.

I've worked on the wireless side of the phone spectrum for 10 years. If there is a noisy line somewhere, they should be able to route traffic around it, or move traffic to another pair in a very short amount of time. The big land line companies are notorious for never admitting that they have...

I think we need to stick together on this one and get on Jim and BluePay. Someone owes us money. I don't care who's fault it is, but I want it fixed ASAP, and then we can start discussing restitution. I still have not seen the transaction post from Friday morning when I used my personal card...

Bubbles, Sorry for the late reply. I did not see any transactions today or sytem checks. I just got back from the wash and put up signs and set the cards to off. I'm not losing any more money over this deal. My phone billl is going to be outrageous this month with all the calls. Since I use...

I agree. Sorry for the negativity. I was more interested in keeping everyone with the equipment up to date and informed. Jim's system is state of the art and does things that I was unable to find with anyone else's system. Jim is very good to work with, and has a great product. The only...

Red Baron, didn't you just post about someone bucket washing in Dodge City? Karma.......karma. Lighthouse