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Most suppliers crank up the usage. (metering tips) so they sell more often. I've just replaced five blend__ users with Wars__ chemicals and backed the metering tips off 3 to 4 sizes and it's working great, and the customers are really happy!
Agreed, the arch rotate cam is the problem on the arch, loosen the two set screws and tap it in the reverse of what you think. (honest)
On the dryer, check the rollers, sounds like they maybe bad. The prox switches can be set to like 1/16" behind the magnets. ( use a straight edge)
Worked PDQ...
Worked for PDQ, out of Rancho Cordova, Ca. use to service the Reno area. Lets just say freezing is freezing. The thing is the heat tape worked, and fixed the problem. It's a cheap way to go.
For some reason Reno is not the place we in Chicago would consider as having cold weather.
Reno, gets very cold...... Take it from someone who lived in Michigan for 34 years, on Lake Huron.
Hmmm, Cat's are designed to rotate in one direction, unlike many other pumps. Have you done anything else except change the oil? Like pull the head and look for scorching or seal falure? Any grit in the tanks above? A good technician could/would isolate the issues, and make the repairs.
Do what I did in Reno, go buy a heat tape ( used for gutters on the roof ) wrap the pipes and insulate with foam, plug it in..... Will also work for chemical lines.