Coinless Mobile

[Southwest MI Carwash]

Is anyone using this program? Curious about support. Have been reaching out to company for demo with not a lot of success. Thanks in advance for any feedback anyone is willing to share!!

 

[Keno]

There is a long thread about it on here, coinless was acquired a few months back. They were already having issues before the sale, but doesn't seem like it got better after the sale like everyone was hoping.

 

[Greg Pack]

Using it and it works well. But Coinless was bought by everwash a few months back and it's unclear whether everwash intends to promote and improve it. A couple people have speculated everwash bought it for the technology. It's put me in a state of suspended animation, I really don't want to push it on customers if it's going to eventually fold so I'm not promoting it. Touch4wash offers many of the same features and has an active owner, take a look at them.

 

[JLanman]

Using it and it works well. But Coinless was bought by everwash a few months back and it's unclear whether everwash intends to promote and improve it. A couple people have speculated everwash bought it for the technology. It's put me in a state of suspended animation, I really don't want to push it on customers if it's going to eventually fold so I'm not promoting it. Touch4wash offers many of the same features and has an active owner, take a look at them.

Hey Greg,

Thanks for the call out. Happy to assist here. Let me know if I can provide any details to help.

 

[carwashbuenobueno]

Glad this thread was created because similarly, I've reached out to Coinless about three times in the last few months with no response. Will check out the other options listed here.

 

[Kimberly Berg]

I'm so disappointed that EverWash isn't offering better support for the Coinless app, or pursuing new customers. We implemented the Coinless app in September 2022 at our SS wash. So far, over 3700 customers have downloaded it and their feedback has been very positive! Usage is increasing each month, and averages 12% of sales. We also accept cash, credit and debit cards.

Where I used to be able to call Coinless directly for support, now I need to email them at - support@coinlessmobile.com. Usually takes 1-2 days to hear back, but they have been helpful. A couple months ago I was having trouble getting 2 vacuums back on-line. They sent me 2 new Coinitos and walked me through the installation process. All good now & hope it stays that way!!

 

[mikeS]

Hi Kimberly - Please give me a call to discuss EverWash and our support of Coinless. We are continuing to support and sell the app and I am happy to discuss any concerns you may have. 215-668-3420 - Mike Stern

I'm so disappointed that EverWash isn't offering better support for the Coinless app, or pursuing new customers. We implemented the Coinless app in September 2022 at our SS wash. So far, over 3700 customers have downloaded it and their feedback has been very positive! Usage is increasing each month, and averages 12% of sales. We also accept cash, credit and debit cards.

Where I used to be able to call Coinless directly for support, now I need to email them at - support@coinlessmobile.com. Usually takes 1-2 days to hear back, but they have been helpful. A couple months ago I was having trouble getting 2 vacuums back on-line. They sent me 2 new Coinitos and walked me through the installation process. All good now & hope it stays that way!!

 

[Kimberly Berg]

Hi Kimberly - Please give me a call to discuss EverWash and our support of Coinless. We are continuing to support and sell the app and I am happy to discuss any concerns you may have. 215-668-3420 - Mike Stern

Hi Mike, thank you for your repy and post. I'm good! Mark Limburg has been very responsive at EverWash and Nick Koumarianos in tech support helped me resolve my network issues in August.

If you haven't already, please reach out to the 2 posts above who are looking for assistance (Southwest MI Car Wash and CarwashBuenoBueno).
Thank you!!

 

[mikeS]

Please give me a call to discuss EverWash and our support of Coinless. We are continuing to support and sell the app and I am happy to discuss any concerns you may have. 215-668-3420 - Mike Stern

Glad this thread was created because similarly, I've reached out to Coinless about three times in the last few months with no response. Will check out the other options listed here.

 

[mikeS]

Please give me a call to discuss EverWash and our support of Coinless. We are continuing to support and sell the app and I am happy to discuss any concerns you may have. 215-668-3420 - Mike Stern

Using it and it works well. But Coinless was bought by everwash a few months back and it's unclear whether everwash intends to promote and improve it. A couple people have speculated everwash bought it for the technology. It's put me in a state of suspended animation, I really don't want to push it on customers if it's going to eventually fold so I'm not promoting it. Touch4wash offers many of the same features and has an active owner, take a look at them.

 

[mikeS]

Please give me a call to discuss EverWash and our support of Coinless. We are continuing to support and sell the app and I am happy to discuss any concerns you may have. 215-668-3420 - Mike Stern

Is anyone using this program? Curious about support. Have been reaching out to company for demo with not a lot of success. Thanks in advance for any feedback anyone is willing to share!!